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- Tasks: Handle credit disputes and ensure accurate reporting in a dynamic finance environment.
- Company: Join Selene Finance LP, a leading financial services firm with a focus on client experience.
- Benefits: Enjoy paid time off, health benefits, and a matching 401(k) plan.
- Why this job: Make a real difference in the mortgage industry while developing your skills.
- Qualifications: Attention to detail, strong communication skills, and a customer service mindset are essential.
- Other info: Great opportunity for career growth in a supportive team atmosphere.
The predicted salary is between 28800 - 48000 £ per year.
Join to apply for the Credit Bureau Reporting Specialist II role at Selene Finance LP. Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Key Responsibilities
- Respond to credit disputes via E-Oscar using Automated Consumer Dispute Verifications (ACDVs); submit credit corrections or updates using Automated Universal Data (AUD) forms.
- Evaluate the validity of credit reporting disputes and determine whether corrections are warranted, update loan records accordingly.
- Accurately document findings and code disputes in the loan servicing system.
- Report dispute trends and findings to management and other relevant stakeholders.
- Conduct detailed research, including interpreting payment histories and verifying loan data such as posted payments, escrow disbursements, escrow analysis, loan balances, ARM adjustments, and cash applications.
- Collaborate with internal departments to resolve inquiries and ensure accurate reporting.
- Generate written responses in compliance with the Real Estate Settlement Procedures Act (RESPA) and Consumer Financial Protection Bureau (CFPB) guidelines.
- Communicate effectively with internal teams and external parties using strong verbal and written communication skills.
Qualifications
- Excellent attention to detail and accuracy.
- Ability to manage multiple tasks and meet tight deadlines consistently.
- Strong verbal and written communication skills.
- Ability to work effectively both independently and as part of a team.
- Strong customer service orientation and professionalism.
- Sound judgment and problem-solving skills.
Benefits
- Paid Time Off (PTO)
- Medical, Dental & Vision
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Paid Holidays
- Company paid Life Insurance
- Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
Credit Bureau Reporting Specialist II in Wideopen employer: Selene Finance LP
Contact Detail:
Selene Finance LP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Bureau Reporting Specialist II in Wideopen
✨Tip Number 1
Network like a pro! Reach out to folks in the finance and mortgage industry, especially those who work at Selene. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of credit reporting and dispute resolution. We want you to show off your skills and how you can contribute to Selene's mission of providing amazing client experiences.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of interaction with internal teams and external parties, being able to articulate your thoughts clearly will definitely give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Selene team!
We think you need these skills to ace Credit Bureau Reporting Specialist II in Wideopen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Bureau Reporting Specialist II role. Highlight relevant experience and skills that match the job description, especially your attention to detail and communication skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit for Selene Finance. Don’t forget to mention your problem-solving skills!
Showcase Your Experience: When detailing your experience, focus on any previous roles where you handled credit reporting or customer service. Use specific examples to demonstrate your ability to manage multiple tasks and meet deadlines.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Selene Finance LP
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Credit Bureau Reporting Specialist II. Familiarise yourself with terms like ACDVs and AUD forms, as well as the guidelines from RESPA and CFPB. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Attention to Detail
Since this role requires excellent attention to detail, prepare examples from your past experiences where you demonstrated this skill. Whether it's managing data or resolving disputes, having specific instances ready will help you stand out.
✨Practice Your Communication Skills
Strong verbal and written communication skills are crucial for this position. Consider practising common interview questions with a friend or in front of a mirror. Focus on articulating your thoughts clearly and confidently, especially when discussing complex topics.
✨Be Ready to Problem-Solve
Expect to be asked about how you would handle specific scenarios related to credit disputes. Think through potential problems and your approach to resolving them. This will demonstrate your sound judgment and problem-solving skills, which are essential for the role.
