Contact Center Analytics and Insights Analyst in Wideopen

Contact Center Analytics and Insights Analyst in Wideopen

Wideopen Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver essential reporting and analytics for contact centre operations.
  • Company: Selene Finance LP, a leader in financial services.
  • Benefits: Medical coverage, paid time off, and a matching 401(k) plan.
  • Other info: Join a supportive team focused on growth and development.
  • Why this job: Make impactful decisions with your analytical skills in a dynamic environment.
  • Qualifications: 3+ years in reporting or analytics, ideally in contact centres or finance.

The predicted salary is between 30000 - 40000 Β£ per year.

Selene Finance LP in Wideopen seeks a Telephony Data Analyst to deliver reporting and analytics essential for decision-making in contact center operations. The role requires strong analytical skills, technical reporting capabilities, and knowledge of operational metrics.

The ideal candidate should have at least 3 years of experience in reporting or analytics, preferably in a contact center or financial services environment.

Benefits include medical coverage, paid time off, and a matching 401(k) plan.

Contact Center Analytics and Insights Analyst in Wideopen employer: Selene Finance LP

Selene Finance LP is an exceptional employer that fosters a collaborative and dynamic work environment in Wideopen, England. With a strong focus on employee growth, we offer comprehensive benefits including paid time off, medical and dental coverage, and a 401(k) matching plan, ensuring our team members feel valued and supported. Join us to lead high-performing teams in a role that not only challenges you but also provides meaningful opportunities for professional development.

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Contact Details:

Selene Finance LP Recruitment Team

We think you need these skills to ace Contact Center Analytics and Insights Analyst in Wideopen

Analytical Skills
Technical Reporting Capabilities
Knowledge of Operational Metrics
Reporting Experience
Analytics Experience
Contact Centre Experience
Financial Services Knowledge