Claims Consultant

Our client, a leading specialist Insurance organization is recruiting for an experienced Customer Service professional to join their well-established Claims Department. The main purpose of the role will be to deliver high quality service to the Customers in all aspects of the claims processes. This is a Full Time office based role situated in the Croxley Business Park. ROLE: * Deliver high quality service to customers in all aspects of claims processes. * Providing professional and friendly telephone-based assessments and authorization of claims. * Providing written confirmation of claims assessments and decisions. * Dealing with invoice payment queries. * Undertake general office duties from time to time when required. REQUIREMENTS: * 2 years’ Customer Service experience. * Excellent communication and organizational skills. * Professional telephone manner. * Customer-centric. * Self-motivated and results driven. BENEFITS: * Company pension scheme (auto enrolled) * Voluntary dental after completion of probationary period * Company paid private medical insurance after 6 months employment * Performance-related bonus scheme (subject to bonus scheme rules) * 23 days holiday per year HOURS: * Monday to Friday 9:00am – 5:00pm