At a Glance
- Tasks: Provide admin support and assist with help-desk operations for users and charities.
- Company: Join a well-established organisation in Amersham with a supportive team culture.
- Benefits: Competitive pro-rata salary, flexible part-time hours, and a friendly office environment.
- Other info: Permanent part-time role, 22.5 hours per week, with opportunities for growth.
- Why this job: Make a difference by helping users and charities while developing your admin skills.
- Qualifications: Customer service experience, attention to detail, and strong communication skills.
The predicted salary is between 28000 - 28000 £ per year.
An exciting opportunity has become available for an experienced Administrator to join a well-established organization in Amersham. Our client is recruiting for an enthusiastic and organized Support & Admin Assistant, with the main purpose of the role being to assist with running the help-desk Support facility (phone calls and emails) for users, charities and partner organisations. The role is Part Time, to cover 3 days per week (22.5 hours), with one of the days needing to be Monday. This is a fully office-based role reporting to the Head of Service Delivery and working as part of a small team supporting each other to provide an excellent support service for the users.
ROLE:
- Administrative and operational support where required in the office.
- Frontline help-desk Support.
- Providing responsive, empathetic and efficient User and Partner Support on the company’s platform by both email and telephone.
- Adding new charities/users to the platform, updating partner details and enabling individual access.
- Collecting of bank details to enable donation payments by phone and email.
- Submitting gift aid claims to HMRC.
- Referring partners and users to the training team when required.
EXPERIENCE:
- Good level of Customer Service.
- Excellent attention to detail.
- Able to handle sensitive situations with compassion and professionalism.
- Previous customer service and administrative experience.
- Excellent organizational and communication skills.
- Good working knowledge of MS Office.
MORE INFO:
Permanent Part Time Office based. 9:00am - 5:00pm 3 days per week - 22.50 hours £28,000 pro rata.
Part Time Admin & Support Assistant in Amersham employer: SelectStaff Recruitment
Join a dynamic team as a Project Accountant in a supportive office environment where your attention to detail and financial expertise will be valued. We offer a comprehensive benefits package, including a Nest pension scheme and convenient parking, alongside a culture that promotes professional growth and collaboration. Located in a vibrant area, this role provides the opportunity to contribute meaningfully while enjoying a balanced work-life schedule from Monday to Friday.
