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- Tasks: Engage in sales activities, manage accounts, and support the Sales Team with administration.
- Company: Join a leading specialist Insurance organisation with a strong reputation in the market.
- Benefits: Enjoy a company pension, dental cover, performance bonuses, and 23 days holiday.
- Why this job: Gain valuable experience in a supportive environment with clear career progression opportunities.
- Qualifications: Experience in administration within insurance or financial services is essential; sales experience preferred.
- Other info: Potential for hybrid working after probation; full-time hours are Monday to Friday, 9am to 5pm.
The predicted salary is between 28800 - 43200 £ per year.
Our client, a leading specialist Insurance organization is seeking an Account Manager to join their well-established team. The role will report to the Sales Director and will cover a range of administration duties and directly engage in sales activity including the management of selected renewals, targeting of new business and the management of allocated accounts. This is a Full Time office based role, situated in the Croxley Business Park with the potential to move to hybrid working upon completion of probationary period. Training will be provided to support development with a clear career path to progress within a sales-based role.
ROLE:
- Manage inbound calls and triage to Sales Team, as required.
- Contact intermediaries by phone for selected renewals.
- Support and manage renewal follow-up activity, including outstanding decisions.
- Manage general queries and supplier questionnaires.
- Responsible for post-onboarding, mid-term and post renewal intermediary calls, capture and record client satisfaction.
- Support the Sales Team with recording and reporting of sales activity.
- Liaise with other functions within the business to ensure effective communication, timely resolution, and best customer experience.
- Support with sales meeting preparation and minutes along with other administration support where required.
- Support sales projects and actively contribute to the continuous improvement of the sales process and function.
REQUIREMENTS:
- Administration experience in the private medical insurance market or financial services sector is essential.
- Sales or Account Management experience is preferred.
- Excellent organisation and communication skills.
- Clear and professional telephone manner.
- Able to build rapport and successful relationships.
- Customer-centric.
- Work well as part of team.
- Self-motivated and results driven.
MORE INFO:
- Company pension scheme (auto enrolled)
- Voluntary dental after completion of probationary period
- PMI after 6 months
- Performance-related bonus scheme (subject to bonus scheme rules)
- 23 days holiday per year
- 35 hours a week
- Monday to Friday 9:00am – 5:00pm
Account Manager employer: SelectStaff Recruitment
Contact Detail:
SelectStaff Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the private medical insurance market and financial services sector. Understanding the nuances of these industries will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves managing inbound calls and liaising with intermediaries, being articulate and confident on calls will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will highlight your ability to handle the administrative duties required in this role.
✨Tip Number 4
Network with professionals in the insurance industry. Engaging with current employees or attending relevant events can provide insights into the company culture and expectations, giving you an edge during the interview process.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and sales, particularly within the private medical insurance or financial services sectors. Use specific examples to demonstrate your skills in organisation and communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your customer-centric approach and how you can contribute to the sales team. Be sure to express your enthusiasm for the position and the potential for career growth.
Highlight Relevant Skills: In your application, emphasise your ability to build rapport and manage relationships effectively. Include any experience you have with managing accounts or handling customer queries, as these are key aspects of the Account Manager role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at SelectStaff Recruitment
✨Showcase Your Administration Skills
Since the role requires strong administration experience, be prepared to discuss your previous roles and how you've successfully managed administrative tasks. Highlight specific examples where your organisational skills made a difference.
✨Demonstrate Sales Acumen
Even if your primary experience is in administration, it's important to show your understanding of sales processes. Prepare to talk about any sales or account management experiences you have, and how you can contribute to the sales team's success.
✨Communicate Clearly and Professionally
Given the emphasis on communication skills, practice articulating your thoughts clearly. Use a professional tone during the interview, especially when discussing your experience and how you handle customer interactions.
✨Prepare for Team Dynamics
This role involves working closely with a team, so be ready to discuss how you collaborate with others. Share examples of how you've built rapport and maintained successful relationships in previous positions.
