At a Glance
- Tasks: Manage staffing solutions and build strong client relationships in a fast-paced environment.
- Company: Join Selective, a people-first staffing business with exciting opportunities.
- Benefits: Flexible working options after training, dynamic team culture, and career growth.
- Other info: Occasional evening work required, but time off will be given back.
- Why this job: Make a real impact while shaping the future of our staffing operations.
- Qualifications: Strong organisational skills, problem-solving mindset, and experience in hospitality or recruitment preferred.
The predicted salary is between 28800 - 43200 £ per year.
At Selective, Recruitment Operations sits at the very heart of what we do. We’re a people-first staffing business, delivering exceptional teams for some of the UK’s most exciting events, venues and hospitality clients. From large-scale events to day-to-day staffing support, we pride ourselves on exceeding expectations — every shift, every time.
As we continue to grow, we’re looking for a Staffing Operations Manager to join our team and play a key role in driving delivery, supporting clients, and shaping the future of our business.
About the role:
- Operating as part of our shared delivery function, you’ll help manage and deliver staffing solutions for clients across Glasgow and Edinburgh, ensuring seamless fulfilment and outstanding service.
- This is a fast-paced, hands-on role for someone who thrives under pressure, thinks quickly, and enjoys solving problems in real time.
- You’ll be highly organised, confident juggling priorities, and comfortable making decisions that keep operations moving.
- While the role can be based anywhere in the Central Belt, you’ll be required to work full-time from our Glasgow Head Office for a minimum of three months during training and onboarding. After this time 1 - 2 days working from home can be discussed.
What you’ll be doing:
- Building and maintaining strong relationships with clients and hospitality team members.
- Supporting new team members through onboarding and training.
- Managing a busy team member inbox and responding to queries promptly.
- Assisting clients with booking shifts and ensuring fulfilment.
- Working closely with our technology partner Ubeya.
- Creating and checking timesheets, ensuring accuracy of data.
- Taking ownership of client accounts and developing a deep understanding of their needs.
- Supporting event check-ins when required.
- Attending regular client meetings.
- Helping to shape processes and contribute to the growth of Selective.
What we’re looking for:
- Outstanding organisational skills and attention to detail.
- A proactive, solutions-focused mindset.
- Ability to work at pace in a busy environment.
- Strong problem-solving and decision-making skills.
- Excellent communication and relationship-building skills.
- Confident multitasker and team player.
- Experience with Excel, Microsoft and Adobe.
- Ability to plan ahead and stay calm under pressure.
- Hospitality and/or recruitment experience preferred.
- Occasional evening and weekend work will be required due to the nature of events, but this time will always be given back in lieu.
- A full UK driving licence and access to your own vehicle is required.
Qualifications & experience:
- Management or coordination experience, including staff scheduling and resource planning.
- Client relationship management and sales experience.
- Recruitment, onboarding or team training experience.
- Strong organisational and leadership skills.
- Experience in hospitality or event staffing is a plus.
- Education or relevant experience in business, HR or a related field preferred.
Why join Selective?
You’ll be joining a growing, ambitious business where people matter, ideas are welcomed, and no two days are the same. This is a chance to make a real impact, build strong client partnerships, and grow with a company that’s passionate about what it does.
If you’re ready to take ownership, lead from the front, and be part of something exciting — we’d love to hear from you.
Staffing Operations Manager in Glasgow employer: Selective Personnel
At Selective, we pride ourselves on being a people-first staffing business that values exceptional service and strong client relationships. Our Glasgow Head Office offers a dynamic work environment where creativity and collaboration thrive, providing ample opportunities for professional growth and development. Join us to be part of a passionate team dedicated to delivering outstanding staffing solutions for some of the UK's most exciting events and venues.
StudySmarter Expert Advice🤫
We think this is how you could land Staffing Operations Manager in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential employers directly. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their mission. Practise common interview questions and think of examples from your past experiences that showcase your skills and problem-solving abilities.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate why you’re a perfect fit for the Staffing Operations Manager position at Selective.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your personality and passion for the role right from the start.
We think you need these skills to ace Staffing Operations Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Staffing Operations Manager role. Highlight your organisational skills, problem-solving abilities, and any relevant experience in hospitality or recruitment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for staffing operations and how you can contribute to Selective's mission. Be sure to mention specific examples of your past successes in similar roles.
Showcase Your Communication Skills:Since this role involves building relationships with clients and team members, make sure your application demonstrates your excellent communication skills. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Selective Personnel
✨Know the Company Inside Out
Before your interview, take some time to research Selective and its operations. Understand their values, recent projects, and the specific role of a Staffing Operations Manager. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Organisational Skills
Given the fast-paced nature of the role, be prepared to discuss how you manage multiple priorities. Bring examples from your past experiences where you successfully juggled tasks or solved problems under pressure. This will demonstrate your ability to thrive in a busy environment.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Use their names, maintain eye contact, and engage in active listening. This will help you come across as a confident team player who values relationships, which is crucial for the role.
✨Prepare Questions That Matter
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, client relationships, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
