At a Glance
- Tasks: Lead and inspire the in-store team to deliver exceptional customer experiences.
- Company: Join Wrap London, a premium womenswear brand with a passion for natural fabrics.
- Benefits: Earn up to £30,000, enjoy generous discounts, and benefit from a supportive work environment.
- Other info: Flexible shifts and direct mentorship for your professional growth.
- Why this job: Be part of a growing brand and shape the future of luxury retail.
- Qualifications: 1 year of experience in premium retail and a flair for style required.
The predicted salary is between 30000 - 30000 £ per year.
Wrap London is part of Selective Marketplace Ltd, a privately-owned company with two premium womenswear brands: Wrap London and POETRY Fashion. At the heart of Wrap London is a passion for natural fabrics and the creation of beautiful, timeless clothing. Our collections are developed in our studio near Putney Bridge, drawing inspiration from fashion, art, and culture. The Wrap London aesthetic reflects a relaxed, effortless luxury. As we continue to grow, we are looking for a passionate and driven Sales Leader to join our team at our store in Westbourne Grove, London. This is an exciting opportunity to become part of the Wrap London family and help shape our in-store customer experience.
Key Responsibilities of the Sales Leader:
- Supervise, guide, and motivate the in-store team, leading by example on the shop floor to drive performance.
- Confidently manage store opening and closing procedures, and support the Store Manager with day-to-day operations and planning.
- Deliver an exceptional, premium in-store experience, ensuring world-class customer service at all times.
- Assist in training, onboarding, and supporting new team members.
Skills and Experience:
- Minimum of 1 year of experience in a premium or luxury retail environment (Required).
- Excellent communication, literacy, and numeracy skills.
- Ability to lead a team with confidence, commercial drive, and empathy.
- A strong sense of style and a genuine understanding of premium womenswear.
- Must be eligible to work in the United Kingdom and able to reliably commute to Notting Hill.
What We Offer:
- Competitive salary of up to £30,000 per year.
- Generous employee discount across all Selective Marketplace brands.
- Company pension scheme.
- Flexible shift patterns between 9:30am and 6:30pm.
- A supportive, creative working environment with real opportunities for career growth.
- Direct mentorship from an experienced Store Manager to help you develop professionally.
This position is ideal for an experienced Retail Supervisor, Senior Sales Assistant, or Team Leader who is ready to take the next step in their career. Working closely with a supportive Store Manager, you will play a pivotal role in driving performance and maintaining our clients' premium brand standards. To be successful in this role, you should bring a love for premium styling alongside strong commercial awareness.
How to Apply:
If you have a passion for luxury retail and want to make a meaningful impact as a Sales Leader in a growing brand, we would love to hear from you. Click 'Apply' today to start your journey with Wrap London.
Sales Leader in Southall employer: Selective Marketplace
Wrap London is an exceptional employer that fosters a supportive and creative work environment, perfect for those passionate about luxury retail. With competitive salaries, generous employee discounts, and flexible shift patterns, we prioritise our team's well-being and professional growth. As a Sales Leader in our Notting Hill store, you'll receive direct mentorship from experienced leaders, ensuring you have the tools to thrive and make a meaningful impact in our premium brand.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Leader in Southall
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Selective Marketplace, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Selective Marketplace!
We think you need these skills to ace Sales Leader in Southall
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Selective Marketplace, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Selective Marketplace and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Selective Marketplace that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Selective Marketplace
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
