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- Tasks: Lead the team in delivering exceptional customer service and achieving sales targets.
- Company: Select Tech Group is a top Apple Premium Reseller in the UK and Ireland.
- Benefits: Enjoy competitive salary, employee discounts, pension scheme, and incentives.
- Other info: Flexible hours based on business needs; must be 18 or over to apply.
- Why this job: Be the first to learn about new Apple products while helping customers find their perfect device.
- Qualifications: Sales-driven with supervisory experience and a passion for Apple products.
The predicted salary is between 20700 - 29200 £ per year.
Join to apply for the Apple Store - Supervisor role at Select Tech Group. £24,900 per annum plus commission. Select (part of the Select Technology Group) is the leading Apple Premium Reseller in the UK and Ireland with 21 stores across England, Ireland, Scotland. We are looking for a dynamic full-time Supervisor in our Carlisle Store.
Showcasing the full Apple product line in a customer-friendly environment, Select is renowned for providing outstanding customer service. Whether you are a consumer or professional customer, you will enjoy friendly, knowledgeable advice and support at a store conveniently located near you. The training you will receive will give you the enviable position of being the first to hear about new Apple products and initiatives. You will be there to provide the excitement about the products which will naturally drive you to share your knowledge with your team members and customers alike.
You will be joining a Team which is extremely driven to not only meet but exceed all sales and service performance goals, all whilst demonstrating your personal ethos of 'no limits'. Above all else you are there to ensure that every customer receives the best experience of shopping with Select from the minute they walk into your store. Your role will be diverse and not just restricted to customer interaction. As an ambitious individual you will welcome opportunities to gain knowledge regarding visual merchandising, product and service knowledge, as well as opportunities to earn and improve sales techniques. With opportunities to further your career, your success will not only be measured by individual productivity and overall store performance, but also by your attitude and attention to detail.
What do you get from working at Select?
- A growing love and passion for all things Apple
- A great sense of achievement and empowerment for helping our customers discover which Mac, iPhone, Watch or iPad is right for them - this is our passion
- Competitive salary DOE
- Fantastic Employee discounts
- Pension Scheme
- Employee Incentives
- Employee Assistance Programme (EAP)
Job Summary
As a Supervisor working in our Carlisle store, you will be at the heartbeat of the sales floor. Your role will be to collaborate with the Store Manager and Assistant Manager as an integral part of the management team, cultivating a friendly environment where every customer is greeted as you would wish to be greeted and supporting your colleagues to do the same. We are looking for someone who can excel at meeting each and every customer's needs, enjoys providing tailor-made advice/support and can help to coach and develop this approach in your colleagues.
As the store's full-time Supervisor you will be there to help drive the store and support each store team member in reaching their collective and personal KPIs and targets. We are looking for someone who is driven to achieve and exceed in all aspects of the role. One of the many benefits of working at Select is that you will be in the enviable position of being one of the first to learn about new Apple products and initiatives. We hope that the excitement you will hold can drive you to share this knowledge with both your team members and customers alike.
Operating at the core of our business, you will provide customers with their first impression of Select, Apple and your own store. You will utilise your exceptional listening skills and guide the customer through our Sales Process; identifying, selecting, purchasing, education, reinforcing and support. Your role will be diverse and not just restricted to customer interaction. As an ambitious individual you will welcome opportunities to gain knowledge regarding visual merchandising, product and service knowledge as well as opportunities to learn and improve sales techniques. With opportunities to further your career, your success will not only be measured by individual productivity, and overall store performance but also by your attitude.
Essential Criteria of a Supervisor at Select
- Sales driven to reach all targets set
- Able to demonstrate supervisory experience
- Experienced with Apple products
- Warm, friendly and able to engage with our customers and other team members
- Able to use clear and concise communication skills which our customers can understand
- Approachable, empathetic, with an ability to listen carefully
- A team player who can think on your feet
- Presentable, enthusiastic and friendly.
Additional Requirements
- Passionate about the Apple brand and products
- Have the ability to take direction and filter this down to your team members appropriately
- Flexible with schedules as hours will be based on business needs
- Where possible, be able to help cover other stores should the need arise.
If this sounds like a place you would like to work, you are aged 18 or over, have the Right To Work in the UK, and you can demonstrate your passion, knowledge and determination, then we would like to hear from you.
Please note that we are hiring for a part-time role. To apply for the role of Store Team Member, please submit your CV.
Apple Store - Supervisor employer: Selectbenefits
Contact Detail:
Selectbenefits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apple Store - Supervisor
✨Tip Number 1
Familiarise yourself with the latest Apple products and services. Being knowledgeable about the product line will not only help you in conversations but also show your genuine passion for the brand, which is crucial for a Supervisor role.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed or motivated a team in the past. Highlighting your ability to coach and develop others will resonate well with the hiring managers.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Since the role focuses heavily on providing an exceptional customer experience, be ready to share specific instances where you've gone above and beyond for customers.
✨Tip Number 4
Show your enthusiasm for the Apple brand during any interactions. Whether it's through your body language or the way you speak about Apple products, conveying excitement can set you apart from other candidates.
We think you need these skills to ace Apple Store - Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any supervisory roles and your familiarity with Apple products. Use keywords from the job description to demonstrate that you meet the essential criteria.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Apple brand and your customer service skills. Mention specific examples of how you've exceeded sales targets or provided exceptional customer experiences in previous roles.
Showcase Your Teamwork Skills: In your application, emphasise your ability to work as part of a team. Provide examples of how you've supported colleagues in achieving goals and how you can contribute to a positive store environment.
Highlight Your Communication Skills: Demonstrate your clear and concise communication abilities in your application. Mention instances where you've effectively engaged with customers and team members, showcasing your approachability and empathy.
How to prepare for a job interview at Selectbenefits
✨Show Your Passion for Apple
Make sure to express your enthusiasm for Apple products during the interview. Share any personal experiences you have with Apple devices and how they have impacted your life. This will demonstrate your genuine interest in the brand and its offerings.
✨Highlight Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to discuss your previous customer service experiences. Use specific examples to illustrate how you've gone above and beyond to meet customer needs and ensure satisfaction.
✨Demonstrate Leadership Qualities
As a Supervisor, you'll need to lead by example. Talk about your supervisory experience and how you've successfully motivated and developed team members in the past. Highlight your ability to create a positive work environment that encourages collaboration.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to handle challenging customer interactions. Practice responses that showcase your critical thinking and adaptability, as these are key traits for a Supervisor at Select.