At a Glance
- Tasks: Diagnose and repair vending equipment, ensuring high-quality service and customer satisfaction.
- Company: Selecta, Europe's leading provider of self-serve coffee and convenience food.
- Benefits: 25 days holiday, life assurance, training, and clear career development paths.
- Other info: Work in a supportive environment with opportunities for personal growth.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Strong electrical knowledge and fault-finding skills required.
The predicted salary is between 30000 - 42000 £ per year.
4 weeks ago Be among the first 25 applicants
This range is provided by Selecta. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Selecta is the largest provider of unattended self‑serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Static Service Engineer to join our Technical department and provide high quality service to all customers, actively contributing to overall improvements by servicing and maintaining equipment to a high standard.
As a Service Engineer your goal is to limit the volume of equipment failure through correct service and maintenance. This is a full‑time position working 40 hours per week, Monday to Friday, based at a static site located just a 5‑minute walk from Liverpool Street Station. A company vehicle is not provided; all work will be carried out on‑site. Stock and supplies will be available on‑site for servicing the machines.
Selecta operates across 16 countries within Europe, serving 12 million people every day. In the UK we deliver a national service to around 3,500 businesses, providing tasty beverages and snacks at workplaces, schools, universities, hospitals and everywhere in between. Our engineers are critical to the operation of our business, ensuring that our machines are well maintained and in working order, so that we can continuously delight our customers.
Responsibilities
- Diagnose and repair faults on a complete range of vending equipment.
- Ensure that work is completed on the first visit; if a return visit is necessary, it is carried out at the soonest opportunity.
- Review multiple fault equipment and prioritize machines with persistent breakdowns.
- Maintain access to technical manuals/documentation relevant to the equipment you are servicing.
- Attend training courses to maintain the highest standard of workmanship.
- Maintain good customer relations by adopting a pleasant manner at all times and adhering to customer procedure and health & safety policies.
- Address customer dissatisfaction promptly (repair machine or seek assistance from senior engineer/service manager) to prevent escalation.
Requirements
- Ability to maintain a close working relationship with colleagues and clients to provide the best possible service.
- Self‑motivated to work on your own initiative.
- Customer‑focused with a smart, professional appearance.
- Strong electrical knowledge/experience, demonstrated through practical work or an electrical qualification.
- Technical background with strong fault‑finding and diagnosis skills.
- Awareness of safe work practices on electrical equipment.
Applicants must have the Right to Work in the UK permanently. Please apply for consideration – we look forward to reviewing your CV.
In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.
Selecta UK recognises the benefits of a diverse workforce and welcomes applications from all backgrounds and sections of the community.
Benefits
- 25 days holiday, paid annual leave + bank holidays.
- Life assurance of 2x yearly salary.
- Training provided; certifications in food hygiene, health & safety and fresh food handling.
- Security of 5 weeks paid sick leave.
- Development opportunities and clearly mapped career paths.
- Company phone provided.
At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and are grounded by our purpose to create more moments of joy for everyone through our ways of working.
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Static Service Engineer - London in City of London employer: Selecta
Selecta is an excellent employer, offering a dynamic work environment where you can make a real impact on the skills and performance of our Service Technicians. With a strong focus on employee development, we provide comprehensive training plans and ample opportunities for career progression, all while enjoying generous benefits such as 25 days of annual leave and life assurance. Join us in a culture that values collaboration and innovation, and be part of a team that is dedicated to excellence in service delivery across our diverse locations.
StudySmarter Expert Advice🤫
We think this is how you could land Static Service Engineer - London in City of London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Static Service Engineer - London in City of London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Selecta's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Selecta. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Selecta
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Selecta.
