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- Tasks: Join us as a Mobile Relief Merchandiser, restocking and cleaning vending machines across various sites.
- Company: Selecta is Europe's leading provider of self-serve coffee and convenience food, serving millions daily.
- Benefits: Enjoy 25 days holiday, competitive pay, training, and a company van for work travel.
- Why this job: Be part of a diverse team, make customers happy, and gain valuable skills in a fun environment.
- Qualifications: No specific experience needed, just a friendly attitude and the right to work in the UK.
- Other info: Flexible shifts, career development opportunities, and a commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Mobile Relief Merchandiser/Vending Operative to join our team and ensure a high level of customer service providing full and hygienically clean machines which are prepared to deliver maximum sales across the operational base. This is a mobile role visiting multiple client sites daily and restocking/cleaning either our coffee or vending machines, whilst being a friendly point of contact on site for clients during your visits.
About Selecta
Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.
Responsibilities
- To ensure that all vending machines are filled and cleaned to the required levels as per Company guidelines at any given time.
- To complete all the relevant stock and cash controls across the machine base and on the company vans.
- To fix occasional faults on machines e.g. cup jams, blocked mixing bowls etc. and report all machine faults to the Service Desk.
- To report all accidents, unfit foods and customer complaints to your Area Manager or to the Service Desk on the same day that any incident occurs.
- To provide training to new starters and team members who require upskilling, to ensure a high-quality service for customers.
- To ensure a high level of customer care is maintained and that this is always conducted in a courteous manner.
- To complete regular audits and quality checks on Retail Merchandisers’ machines as instructed by your Area Retail Manager. To share any necessary follow up actions with the Retail Merchandiser and your Area Manager.
- To report any machines that are below Automatic Vending Association hygiene standards to your Area Manager.
- Be able to provide training to new starters.
- Be able to complete audits and quality checks.
- Always follow all Health & Safety regulations.
- Be flexible and responsive to changes.
- High level of customer care and always be presentable.
Requirements
- Applicants must have the Right to Work in the UK permanently. Please apply for consideration- we look forward to reviewing your CV.
- In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.
- Selecta UK recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.
Benefits
- 25 days holiday pa + bank holidays
- Life assurance of 2x yearly salary
- Most of our shifts are 5 days per week – 5 in 7
- Competitive pay rates- we pay more than our competitors in almost all locations
- Training provided, you’ll also achieve certifications in Food Hygiene, Health and Safety and Fresh food handling
- Security of 5-weeks paid sick leave
- Development opportunities available and clearly mapped career paths
- Comfortable Vans provided, plus no commuting costs to and from work (you take the van home with you)
- Company phone provided
At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.
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Mobile Relief Merchandiser/Vending Operative - TGG -London employer: Selecta
Contact Detail:
Selecta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Relief Merchandiser/Vending Operative - TGG -London
✨Tip Number 1
Familiarise yourself with the vending and coffee machine industry. Understanding the products and services offered by Selecta will help you engage in meaningful conversations during interviews, showcasing your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills. Since this role involves direct interaction with clients, be prepared to share examples of how you've provided excellent customer care in previous positions.
✨Tip Number 3
Demonstrate your flexibility and adaptability. This job requires visiting multiple sites and responding to changes quickly, so be ready to discuss situations where you've successfully adapted to new challenges.
✨Tip Number 4
Prepare to discuss health and safety regulations. Since you'll be responsible for maintaining hygiene standards, showing that you understand these regulations will set you apart from other candidates.
We think you need these skills to ace Mobile Relief Merchandiser/Vending Operative - TGG -London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and any previous roles involving vending or merchandising. Use keywords from the job description to align your skills with what Selecta is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description, such as maintaining hygiene standards and providing excellent customer care, and explain how your background makes you a great fit.
Highlight Flexibility and Training Skills: Since the role requires flexibility and the ability to train new starters, emphasise any past experiences where you've demonstrated these qualities. This could include examples of adapting to changing situations or mentoring others.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for maintaining high standards in customer service.
How to prepare for a job interview at Selecta
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Mobile Relief Merchandiser/Vending Operative. Be prepared to discuss how your skills align with tasks like restocking, cleaning machines, and providing excellent customer service.
✨Showcase Your Customer Service Skills
Since this role involves interacting with clients, be ready to share examples of how you've provided exceptional customer service in the past. Highlight any experiences where you resolved issues or went above and beyond for customers.
✨Demonstrate Flexibility and Problem-Solving
This position requires adaptability as you'll be visiting multiple sites. Prepare to discuss situations where you've had to think on your feet or adapt to changing circumstances, especially in a fast-paced environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position.