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For Companies At a Glance
- Tasks: Restock and clean vending machines while providing top-notch customer service.
- Company: Join Selecta, Europe's leading provider of self-serve coffee and snacks.
- Benefits: Enjoy competitive pay, 25 days holiday, and a company van for work.
- Why this job: Be the friendly face that brings joy through delicious beverages and snacks.
- Qualifications: Customer service skills and a willingness to learn are essential.
- Other info: Flexible working patterns and clear career development opportunities await you.
The predicted salary is between 24000 - 36000 £ per year.
About Selecta
Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Mobile Merchandiser to join our team and ensure a high level of customer service providing full and hygienically clean machines which are prepared to deliver maximum sales across the operational base. This is a mobile role visiting multiple client sites daily and restocking/cleaning either our coffee or vending machines, whilst being a friendly point of contact on site for clients during your visits.
Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.
Key Responsibilities
- To ensure that all vending machines are filled and cleaned to the required levels as per Company guidelines at any given time.
- To complete all the relevant stock and cash controls across the machine base and on the company vans.
- To fix occasional faults on machines e.g. cup jams, blocked mixing bowls etc. and report all machine faults to the Service Desk.
- To report all accidents, unfit foods and customer complaints to your Area Manager or to the Service Desk on the same day that any incident occurs.
- To provide training to new starters and team members who require upskilling, to ensure a high-quality service for customers.
- To ensure a high level of customer care is maintained and that this is always conducted in a courteous manner.
- To complete regular audits and quality checks on Retail Merchandisers’ machines as instructed by your Area Retail Manager. To share any necessary follow up actions with the Retail Merchandiser and your Area Manager.
- To report any machines that are below Automatic Vending Association hygiene standards to your Area Manager.
- Covering sites in a van or covering static sites that will require using public transport to get to.
- Be able to provide training to new starters.
- Be able to complete audits and quality checks.
- Always follow all Health & Safety regulations.
- Be flexible and responsive to changes.
- High level of customer care and always be presentable.
- 25 days holiday pa + bank holidays
- Life assurance of 2x yearly salary
- Various working patterns 5 out of 7 days
- Competitive pay rates- we pay more than our competitors in almost all locations
- Training provided, you’ll also achieve certifications in Food Hygiene, Health and Safety and Fresh food handling
- Security of 5-weeks paid sick leave
- Development opportunities available and clearly mapped career paths
- Comfortable Vans provided, plus no commuting costs to and from work (you take the van home with you)
- Company phone provided
At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.
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Mobile Merchandiser/Vending Operator - Coalville/Burton employer: Selecta
Contact Detail:
Selecta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Merchandiser/Vending Operator - Coalville/Burton
✨Tip Number 1
Get to know the company! Research Selecta and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the practical side of things. Since this role involves hands-on work with machines, be ready to discuss your problem-solving skills and any relevant experience. Think about examples where you've tackled similar challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the Selecta family.
We think you need these skills to ace Mobile Merchandiser/Vending Operator - Coalville/Burton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Mobile Merchandiser role. Highlight any relevant experience you have with customer service or vending operations. This shows us that you understand what we're looking for and how you can contribute.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences. Avoid fluff and focus on what makes you the best candidate for the job!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Selecta and what we stand for.
How to prepare for a job interview at Selecta
✨Know Your Machines
Familiarise yourself with the types of vending and coffee machines Selecta uses. Understand their features, common issues, and how to maintain them. This will show your technical knowledge and readiness for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle complaints and ensure customer satisfaction, as this is crucial for a Mobile Merchandiser.
✨Flexibility is Key
Be ready to discuss your flexibility and adaptability. Since this role involves visiting multiple sites, share experiences where you successfully managed changing schedules or unexpected challenges.
✨Health & Safety Awareness
Brush up on health and safety regulations relevant to vending operations. Be prepared to discuss how you would ensure compliance and maintain hygiene standards, as this is a significant part of the job.
