At a Glance
- Tasks: Restock and clean vending machines while providing excellent customer service.
- Company: Selecta is Europe's leading provider of self-serve coffee and convenience food.
- Benefits: Enjoy 25 days holiday, competitive pay, and a company van for commuting.
- Other info: Opportunities for career development and training in food safety provided.
- Why this job: Join a diverse team and make a positive impact on customer experiences daily.
- Qualifications: Must be flexible, customer-focused, and able to train new team members.
The predicted salary is between 24000 - 36000 £ per year.
Overview
About Selecta: Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Mobile Merchandiser/Vending Operative to join our team and ensure a high level of customer service, providing fully stocked and hygienically clean machines prepared to deliver maximum sales across the operational base. This is a mobile role visiting multiple client sites daily and restocking/cleaning either our coffee or vending machines, whilst being a friendly point of contact on site for clients during visits.
Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at locations from workplaces to schools, universities and hospitals.
Responsibilities
- To ensure that all vending machines are filled and cleaned to the required levels as per Company guidelines at any given time
- To complete all the relevant stock and cash controls across the machine base and on the company vans
- To fix occasional faults on machines e.g. cup jams, blocked mixing bowls etc. and report all machine faults to the Service Desk
- To report all accidents, unfit foods and customer complaints to your Area Manager or to the Service Desk on the same day that any incident occurs
- To provide training to new starters and team members who require upskilling, to ensure a high-quality service for customers
- To ensure a high level of customer care is maintained and that this is always conducted in a courteous manner
- To complete regular audits and quality checks on Retail Merchandisers\' machines as instructed by your Area Retail Manager. To share any necessary follow up actions with the Retail Merchandiser and your Area Manager
- To report any machines that are below Automatic Vending Association hygiene standards to your Area Manager
- Covering sites by van or using public transport to reach static sites
Requirements
- Be able to provide training to new starters
- Be able to complete audits and quality checks
- Always follow all Health & Safety regulations
- Be flexible and responsive to changes
- High level of customer care and always be presentable
Benefits
- 25 days holiday per year + bank holidays
- Life assurance of 2x yearly salary
- Most of our shifts are 5 days per week, Mon-Fri
- Competitive pay rates- we pay more than our competitors in almost all locations
- Training provided, you\'ll also achieve certifications in Food Hygiene, Health and Safety and Fresh food handling
- Security of 5-weeks paid sick leave
- Development opportunities available and clearly mapped career paths
- Comfortable Vans provided, plus no commuting costs to and from work (you take the van home with you)
- Company phone provided
At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- IT Services and IT Consulting
Mobile Merchandiser/Vending Operative - Watford in Hemel Hempstead employer: Selecta
Selecta is an exceptional employer, offering a dynamic work environment where employees can thrive as they engage with diverse clients across Watford. With competitive pay rates, generous holiday allowances, and comprehensive training opportunities, Selecta fosters a culture of growth and inclusivity, ensuring that every team member feels valued and empowered to deliver outstanding customer service. The provision of company vans and phones further enhances the convenience and support for our Mobile Merchandiser/Vending Operative roles, making Selecta a fantastic place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Merchandiser/Vending Operative - Watford in Hemel Hempstead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Selecta. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Selecta
Don't be shy about reaching out to Selecta directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Mobile Merchandiser/Vending Operative - Watford in Hemel Hempstead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Selecta and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Selecta
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
