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- Tasks: Join us as a Mobile Merchandiser, restocking and cleaning vending machines across South London.
- Company: Selecta is Europe's leading provider of self-serve coffee and convenience food.
- Benefits: Enjoy 25 days holiday, competitive pay, and a company van for commuting.
- Why this job: Be part of a dynamic team that values customer service and offers career development.
- Qualifications: No specific experience needed; just a friendly attitude and willingness to learn.
- Other info: Training provided, including certifications in Food Hygiene and Health & Safety.
The predicted salary is between 24000 - 36000 £ per year.
About Selecta
Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Mobile Merchandiser/Vending Operative to join our team and ensure a high level of customer service providing full and hygienically clean machines which are prepared to deliver maximum sales across the operational base. This is a mobile role visiting multiple client sites daily and restocking/cleaning either our coffee or vending machines, whilst being a friendly point of contact on site for clients during your visits.
About Selecta
Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.
Key Responsibilities:
- To ensure that all vending machines are filled and cleaned to the required levels as per Company guidelines at any given time.
- To complete all the relevant stock and cash controls across the machine base and on the company vans.
- To fix occasional faults on machines e.g. cup jams, blocked mixing bowls etc. and report all machine faults to the Service Desk.
- To report all accidents, unfit foods and customer complaints to your Area Manager or to the Service Desk on the same day that any incident occurs.
- To provide training to new starters and team members who require upskilling, to ensure a high-quality service for customers.
- To ensure a high level of customer care is maintained and that this is always conducted in a courteous manner.
- To complete regular audits and quality checks on Retail Merchandisers’ machines as instructed by your Area Retail Manager. To share any necessary follow up actions with the Retail Merchandiser and your Area Manager.
- To report any machines that are below Automatic Vending Association hygiene standards to your Area Manager.
- Covering sites in a van or covering static sites that will require using public transport to get to.
- This is a Physical Job – you’ll spend lots of time on your feet and there is some heavy lifting involved.
- Be able to provide training to new starters.
- Be able to complete audits and quality checks.
- Always follow all Health & Safety regulations.
- Be flexible and responsive to changes.
- High level of customer care and always be presentable.
- 25 days holiday pa + bank holidays
- Life assurance of 2x yearly salary
- Various working patterns 5 out of 7 days
- Competitive pay rates- we pay more than our competitors in almost all locations
- Training provided, you’ll also achieve certifications in Food Hygiene, Health and Safety and Fresh food handling
- Security of 5-weeks paid sick leave
- Development opportunities available and clearly mapped career paths
- Comfortable Vans provided, plus no commuting costs to and from work (you take the van home with you)
- Company phone provided
At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.
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Mobile Merchandiser/Vending Operative - South London (TGG) employer: Selecta
Contact Detail:
Selecta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Merchandiser/Vending Operative - South London (TGG)
✨Tip Number 1
Familiarise yourself with the vending and coffee machine industry. Understanding the products and services offered by Selecta will help you engage in meaningful conversations during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service skills. Since this role involves direct interaction with clients, be prepared to share examples of how you've provided excellent service in previous jobs, showcasing your ability to maintain a friendly and professional demeanour.
✨Tip Number 3
Emphasise your flexibility and adaptability. This position requires travelling to various sites and responding to changing demands, so be ready to discuss how you've successfully managed similar situations in the past.
✨Tip Number 4
Prepare to discuss health and safety practices. Given the physical nature of the job and the importance of hygiene standards, being knowledgeable about relevant regulations and demonstrating your commitment to safety will set you apart from other candidates.
We think you need these skills to ace Mobile Merchandiser/Vending Operative - South London (TGG)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Mobile Merchandiser/Vending Operative position. Tailor your application to highlight relevant experience and skills that match these criteria.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous work experience, particularly in customer service or similar roles. Highlight any experience with vending machines or food hygiene certifications, as these are relevant to the position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Selecta and how your skills can contribute to their mission of providing excellent customer service.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this customer-facing role.
How to prepare for a job interview at Selecta
✨Show Your Customer Service Skills
As a Mobile Merchandiser/Vending Operative, you'll be the friendly face of the company. Be prepared to discuss your previous customer service experiences and how you handle difficult situations. Highlight any specific examples where you went above and beyond for a customer.
✨Demonstrate Your Problem-Solving Abilities
You'll need to fix occasional faults on machines, so be ready to talk about times you've solved problems in the past. Think of examples where you identified an issue and took the initiative to resolve it quickly and effectively.
✨Emphasise Your Flexibility
This role requires covering multiple sites and adapting to changes. Share experiences that showcase your ability to be flexible and responsive in a fast-paced environment. Mention any instances where you successfully managed unexpected changes in your work schedule.
✨Highlight Your Attention to Detail
With responsibilities like audits and quality checks, attention to detail is crucial. Prepare to discuss how you ensure high standards in your work, particularly in maintaining hygiene and cleanliness in vending machines. Specific examples will help illustrate your commitment to quality.
