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- Tasks: Restock and clean vending machines while providing excellent customer service.
- Company: Join Selecta, Europe's leading provider of self-serve coffee and snacks.
- Benefits: Enjoy 25 days holiday, competitive pay, and training opportunities.
- Why this job: Be part of a dynamic team making people's day better with tasty treats.
- Qualifications: Must be friendly, flexible, and ready for a physically active role.
- Other info: Drive a company van home and enjoy clear career progression.
The predicted salary is between 24000 - 36000 £ per year.
About Selecta
Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Mobile Merchandiser/Vending Operative Relief to join our team and ensure a high level of customer service providing full and hygienically clean machines which are prepared to deliver maximum sales across the operational base. This is a mobile role visiting multiple client sites daily and restocking/cleaning either our coffee or vending machines, whilst being a friendly point of contact on site for clients during your visits.
Key Responsibilities:
- To ensure that all vending machines are filled and cleaned to the required levels as per Company guidelines at any given time.
- To complete all the relevant stock and cash controls across the machine base and on the company vans.
- To fix occasional faults on machines e.g. cup jams, blocked mixing bowls etc. and report all machine faults to the Service Desk.
- To report all accidents, unfit foods and customer complaints to your Area Manager or to the Service Desk on the same day that any incident occurs.
- To provide training to new starters and team members who require upskilling, to ensure a high-quality service for customers.
- To ensure a high level of customer care is maintained and that this is always conducted in a courteous manner.
- To complete regular audits and quality checks on Retail Merchandisers’ machines as instructed by your Area Retail Manager.
- To share any necessary follow up actions with the Retail Merchandiser and your Area Manager.
- To report any machines that are below Automatic Vending Association hygiene standards to your Area Manager.
- This is a Physical Job – you’ll spend lots of time on your feet and there is some heavy lifting involved.
- Be able to provide training to new starters.
- Be able to complete audits and quality checks.
- Always follow all Health & Safety regulations.
- Be flexible and responsive to changes.
- High level of customer care and always be presentable.
Benefits:
- 25 days holiday pa + bank holidays
- Life assurance of 2x yearly salary
- Various working patterns 5 out of 7 days
- Competitive pay rates - we pay more than our competitors in almost all locations
- Training provided, you’ll also achieve certifications in Food Hygiene, Health and Safety and Fresh food handling
- Security of 5-weeks paid sick leave
- Development opportunities available and clearly mapped career paths
- Comfortable Vans provided, plus no commuting costs to and from work (you take the van home with you)
- Company phone provided
At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.
Mobile Merchandiser/Vending Operative Relief - London (TGG) employer: Selecta
Contact Detail:
Selecta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Merchandiser/Vending Operative Relief - London (TGG)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Selecta. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about the key responsibilities mentioned in the job description and prepare examples from your past experiences that demonstrate your skills. This way, you'll be ready to impress during the interview.
✨Tip Number 3
Be yourself! When you're in the interview, let your personality shine through. Show them that you're not just a great fit for the role but also a friendly and approachable person who can provide excellent customer service.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy!
We think you need these skills to ace Mobile Merchandiser/Vending Operative Relief - London (TGG)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to bring a friendly vibe to our clients.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in roles where you've had to manage stock or provide excellent customer care. We love seeing how your background fits with what we do at Selecta!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences without any fluff. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Selecta
✨Know Your Machines
Familiarise yourself with the types of vending and coffee machines used by Selecta. Understand their features, common issues, and how to maintain them. This knowledge will show your enthusiasm for the role and your readiness to tackle any challenges.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Since this position involves being a friendly point of contact, demonstrating your ability to engage positively with clients will be key to impressing the interviewers.
✨Health & Safety Awareness
Brush up on health and safety regulations relevant to food handling and vending operations. Be ready to discuss how you would ensure compliance in your daily tasks, as this is crucial for maintaining hygiene standards and customer trust.
✨Show Flexibility and Team Spirit
Highlight your ability to adapt to changing situations and work collaboratively with others. Share experiences where you've successfully trained new team members or handled unexpected challenges, as this will align with the company's values of teamwork and responsiveness.
