Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Mobile Merchandiser, restocking and cleaning vending machines while providing top-notch customer service.
- Company: Selecta is Europe's leading provider of self-serve coffee and convenience food, serving millions daily.
- Benefits: Enjoy 25 days holiday, competitive pay, training, and a company van for your daily routes.
- Why this job: Be part of a dynamic team that values joy, customer care, and personal development in a flexible role.
- Qualifications: No specific experience needed, just a friendly attitude and willingness to learn and train others.
- Other info: Work Monday to Friday with opportunities for career growth and a commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
About Selecta
Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Mobile Merchandiser/Vending Operative to join our team and ensure a high level of customer service providing full and hygienically clean machines which are prepared to deliver maximum sales across the operational base. This is a mobile role visiting multiple client sites daily and restocking/cleaning either our coffee or vending machines, whilst being a friendly point of contact on site for clients during your visits.
About Selecta
Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.
What does a usual day look like for a Joy Ambassador ?
- To ensure that all vending machines are filled and cleaned to the required levels as per Company guidelines at any given time.
- To complete all the relevant stock and cash controls across the machine base and on the company vans.
- To fix occasional faults on machines e.g. cup jams, blocked mixing bowls etc. and report all machine faults to the Service Desk.
- To report all accidents, unfit foods and customer complaints to your Area Manager or to the Service Desk on the same day that any incident occurs.
- To provide training to new starters and team members who require upskilling, to ensure a high-quality service for customers.
- To ensure a high level of customer care is maintained and that this is always conducted in a courteous manner.
- To complete regular audits and quality checks on Retail Merchandisers\’ machines as instructed by your Area Retail Manager. To share any necessary follow up actions with the Retail Merchandiser and your Area Manager.
- To report any machines that are below Automatic Vending Association hygiene standards to your Area Manager.
- Covering sites in a van or covering static sites that will require using public transport to get to.
Requirements
What are we looking for in a Joy Ambassador ?
- Be able to provide training to new starters.
- Be able to complete audits and quality checks.
- Always follow all Health & Safety regulations.
- Be flexible and responsive to changes.
- High level of customer care and always be presentable.
Benefits
Benefits received as a Joy Ambassador
- 25 days holiday pa + bank holidays
- Life assurance of 2x yearly salary
- Most of our shifts are 5 days per week, Mon-Fri
- Competitive pay rates- we pay more than our competitors in almost all locations
- Training provided, you\’ll also achieve certifications in Food Hygiene, Health and Safety and Fresh food handling
- Security of 5-weeks paid sick leave
- Development opportunities available and clearly mapped career paths
- Comfortable Vans provided, plus no commuting costs to and from work (you take the van home with you)
- Company phone provided
At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.
Mobile Merchandiser/Vending Operative - London employer: Selecta
Contact Detail:
Selecta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Merchandiser/Vending Operative - London
✨Tip Number 1
Familiarise yourself with the vending and coffee machine industry. Understanding the products and services offered by Selecta will help you engage confidently during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Mobile Merchandiser/Vending Operative, you'll be the face of the company at various sites, so showcasing your ability to maintain high customer care standards is crucial.
✨Tip Number 3
Be prepared to discuss your flexibility and adaptability. This role requires visiting multiple sites and responding to changes, so sharing examples of how you've successfully managed similar situations in the past can set you apart.
✨Tip Number 4
Show your willingness to learn and train others. Since part of the job involves training new starters, expressing your eagerness to develop your skills and help others will resonate well with the hiring team.
We think you need these skills to ace Mobile Merchandiser/Vending Operative - London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Mobile Merchandiser/Vending Operative position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Customer Service Skills: Since this role involves a high level of customer interaction, emphasise your customer service skills in your CV and cover letter. Provide specific examples of how you've successfully managed customer relationships in previous roles.
Showcase Flexibility and Adaptability: The job requires flexibility and responsiveness to changes. Include examples in your application that demonstrate your ability to adapt to new situations or challenges, especially in a mobile working environment.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for maintaining hygiene standards in this role.
How to prepare for a job interview at Selecta
✨Know the Company
Before your interview, take some time to research Selecta. Understand their services, values, and what sets them apart in the vending industry. This knowledge will help you answer questions more effectively and show your genuine interest in the role.
✨Demonstrate Customer Service Skills
As a Mobile Merchandiser/Vending Operative, you'll be the face of the company at various client sites. Be prepared to discuss your previous customer service experiences and how you handle difficult situations. Highlight your ability to maintain a friendly and professional demeanour.
✨Show Flexibility and Adaptability
This role requires visiting multiple sites and adapting to different environments. Be ready to share examples of how you've successfully managed change or unexpected challenges in past jobs. This will demonstrate that you're the right fit for a dynamic role.
✨Highlight Your Attention to Detail
The job involves regular audits and quality checks, so it's crucial to showcase your attention to detail. Prepare to discuss how you ensure high standards in your work, whether it's maintaining hygiene in machines or accurately completing stock controls.
