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- Tasks: Join us as a Mobile Merchandiser, restocking and cleaning vending machines while providing top-notch customer service.
- Company: Selecta is Europe's leading provider of self-serve coffee and convenience food, serving millions daily.
- Benefits: Enjoy 25 days holiday, competitive pay, training, and a comfortable van for work.
- Why this job: Be part of a diverse team making a positive impact while enjoying flexible work and career growth.
- Qualifications: Must have the Right to Work in the UK; training provided for all necessary skills.
- Other info: We value diversity and inclusion, welcoming applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Mobile Merchandiser/Vending Operative to join our team and ensure a high level of customer service providing full and hygienically clean machines which are prepared to deliver maximum sales across the operational base. This is a mobile role visiting multiple client sites daily and restocking/cleaning either our coffee or vending machines, whilst being a friendly point of contact on site for clients during your visits.
About Selecta
Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.
Responsibilities
- To ensure that all vending machines are filled and cleaned to the required levels as per Company guidelines at any given time.
- To complete all the relevant stock and cash controls across the machine base and on the company vans.
- To fix occasional faults on machines e.g. cup jams, blocked mixing bowls etc. and report all machine faults to the Service Desk.
- To report all accidents, unfit foods and customer complaints to your Area Manager or to the Service Desk on the same day that any incident occurs.
- To provide training to new starters and team members who require upskilling, to ensure a high-quality service for customers.
- To ensure a high level of customer care is maintained and that this is always conducted in a courteous manner.
- To complete regular audits and quality checks on Retail Merchandisers’ machines as instructed by your Area Retail Manager. To share any necessary follow up actions with the Retail Merchandiser and your Area Manager.
- To report any machines that are below Automatic Vending Association hygiene standards to your Area Manager.
- Be able to provide training to new starters.
- Be able to complete audits and quality checks.
- Always follow all Health & Safety regulations.
- Be flexible and responsive to changes.
- High level of customer care and always be presentable.
Applicants must have the Right to Work in the UK permanently. Please apply for consideration- we look forward to reviewing your CV.
In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview. Selecta UK recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.
Benefits received as a Joy Ambassador
- 25 days holiday pa + bank holidays
- Life assurance of 2x yearly salary
- Most of our shifts are 5 days per week – 5 in 7
- Competitive pay rates- we pay more than our competitors in almost all locations
- Training provided, you’ll also achieve certifications in Food Hygiene, Health and Safety and Fresh food handling
- Security of 5-weeks paid sick leave
- Development opportunities available and clearly mapped career paths
- Comfortable Vans provided, plus no commuting costs to and from work (you take the van home with you)
- Company phone provided
At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.
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Mobile Merchandiser/Vending Operative - Fresh Food - Northampton employer: Selecta
Contact Detail:
Selecta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Merchandiser/Vending Operative - Fresh Food - Northampton
✨Tip Number 1
Familiarise yourself with the vending and coffee machine industry. Understanding the products and services offered by Selecta will help you engage in meaningful conversations during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service skills. Since this role involves direct interaction with clients, showcasing any previous experience in customer-facing positions can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility and adaptability. This role requires visiting multiple sites and responding to changes, so sharing examples of how you've successfully managed similar situations in the past will be beneficial.
✨Tip Number 4
Demonstrate your commitment to hygiene and safety standards. Given the importance of maintaining clean machines and adhering to health regulations, mentioning any relevant training or certifications can strengthen your application.
We think you need these skills to ace Mobile Merchandiser/Vending Operative - Fresh Food - Northampton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Mobile Merchandiser/Vending Operative position. Tailor your application to highlight relevant experience and skills that match what Selecta is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous work experience, particularly in customer service or similar roles. Highlight any experience with vending machines or food hygiene, as these are key aspects of the job.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Selecta and how your skills can contribute to their mission of providing excellent customer service.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Selecta
✨Show Your Customer Service Skills
As a Mobile Merchandiser/Vending Operative, you'll be the friendly face for clients. Be prepared to share examples of how you've provided excellent customer service in previous roles, highlighting your ability to handle complaints and maintain a positive attitude.
✨Demonstrate Flexibility and Adaptability
This role requires visiting multiple client sites daily, so it's important to show that you're flexible and can adapt to changing situations. Discuss any experiences where you've had to adjust your plans or approach on the fly.
✨Highlight Your Attention to Detail
You'll need to ensure machines are hygienically clean and stocked according to company guidelines. Prepare to talk about how you maintain high standards in your work and any relevant experiences that showcase your attention to detail.
✨Prepare for Technical Questions
Since you'll be fixing occasional faults on machines, brush up on basic troubleshooting skills. Be ready to discuss any technical experience you have, especially related to vending machines or similar equipment.