At a Glance
- Tasks: Diagnose and repair vending equipment while ensuring top-notch service for customers.
- Company: Selecta, Europe's leading provider of self-serve coffee and convenience food.
- Benefits: 27 days holiday, competitive pay, training, and a company van.
- Other info: Diverse workplace with clear career paths and development opportunities.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Strong electrical knowledge and a full UK driving licence required.
The predicted salary is between 31500 - 38500 £ per year.
Description
Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a
Field Service Engineer to join our Technical department and provide high quality service to all customer and actively contributing to the overall improvements to the business by servicing and maintaining equipment to a high standard.
As a Service Engineer your goal is to limit the volume of equipment failure through correct service and maintenance, as a Service Engineer your unlimited goal is for the business to receive zero client complaints regarding technical reliability for machines deemed to be with your area if responsibility.
About Selecta
Selecta operates across 16 countries within Europe, serving 12 million people every day.
Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.
Our engineers are critical to the operating of our business, ensuring that our machines are well maintained and in working order, so that we can continuously delight our customers.
Responsibilities
- To diagnose and repair faults on a complete range of Vending Equipment
- To ensure that whatever possible all work is completed at the first visit ensuring that every effort is made to prevent further breakdowns.
If a return visit is necessary to complete any work the return visit must be carried out at the soonest opportunity.
- Continually review multiple fault equipment and ensure that any machine that displays persistent breakdowns is given the highest priority regarding repair.
- To ensure that you always have the job access to the technical manuals/documentation relevant to the equipment that you are servicing/maintaining.
- To attend various Training Courses to assist you to maintain the highest standard of workmanship.
- Maintain good customer relations by adopting a pleasant manner at all times.
Adhere to customer procedure e. g. entry/exit from premises and Health & Safety Policies where appropriate.
- Be aware of any potential cases of customer dissatisfaction and take appropriate action (repair machine, seek assistance from Senior Engineer/Service Managers) to avoid the potential becoming actual dissatisfaction.
- Maintain your company vehicle in a road worthy condition in accordance with company procedures. Ensure that your vehicle is kept clean and tidy both inside and out.
Requirements
- Ability form and maintain a close working relationship with colleagues and clients with a view to providing the best possible service to our clients.
- Willing and able to work on your own initiative
- A full UK driving licence with at least 12 months driving experience and no more than 6 points is essential
- Be customer-focused with a smart and professional appearance.
- Must have strong electrical knowledge/experience – demonstrated through practical work experience or an electrical qualification.
- Have a technical background with strong fault finding and diagnosis skills.
- Be aware of how to work safely on electrical equipment.
Applicants must have the Right to Work in the UK permanently. Please apply for consideration- we look forward to reviewing your CV.
In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.
Selecta UK recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.
Benefits
- 27 days holiday pa + bank holidays
- Life assurance of 2x yearly salary
- Most of our shifts are 5 days per week, Mon-Fri
- Competitive pay rates- we pay more than our competitors in almost all locations
- Training provided, you’ll also achieve certifications in Food Hygiene, Health and Safety and Fresh food handling
- Security of 5-weeks paid sick leave
- Development opportunities available and clearly mapped career paths
- Comfortable Vans provided, plus no commuting costs to and from work (you take the van home with you)
- Company phone provided
At Selecta, we are committed to equal opportunities, diversity, and inclusion, embracing our differences to achieve our common goal.
We are united in our principle of making people feel great, and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.
We welcome applications from all individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other characteristic protected by applicable laws.
If you require any adjustments or accommodations during the recruitment process, please let us know.
Service Technician - SW7 in London employer: Selecta
Selecta is an excellent employer that fosters a high-performance culture, where teamwork and client focus are at the heart of our operations. We offer competitive benefits, opportunities for professional growth, and a supportive environment that encourages innovation and transformation within the finance sector. Joining us means being part of a dynamic team dedicated to delivering excellence in invoicing and billing processes.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician - SW7 in London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Service Technician - SW7 in London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Selecta's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Selecta. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Selecta
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Selecta.
