Junior Credit Controller - Hemel Hempstead
Junior Credit Controller - Hemel Hempstead

Junior Credit Controller - Hemel Hempstead

Full-Time 25000 - 30000 £ / year (est.) No home office possible
Selecta

At a Glance

  • Tasks: Manage customer accounts and ensure timely payments through proactive communication.
  • Company: Join Selecta, Europe's leading provider of self-service coffee and convenience food solutions.
  • Benefits: Enjoy 25 days annual leave, health cash plan, and competitive pay rates.
  • Other info: Clear development pathways and career progression opportunities await you.
  • Why this job: Be part of a dynamic finance team and make a real impact on cash flow.
  • Qualifications: Strong communication skills and proficiency in Microsoft Office, especially Excel.

The predicted salary is between 25000 - 30000 £ per year.

Selecta is Europe's leading provider of self-service coffee and convenience food solutions. We operate across 16 countries and provide millions of moments of joy every day to our customers and consumers through our innovative vending and catering services. We are currently seeking a dedicated Junior Credit Controller to join our dynamic finance team. The Credit Controller will be responsible for managing accounts receivable functions to ensure timely payments, maintain positive client relationships, and support overall cash flow objectives.

Key Responsibilities

  • Manage your own portfolio of customer accounts, ensuring timely payment through proactive phone and email communication
  • Maintain accurate records on the credit control system, including call notes, follow-ups, and payment promises
  • Review customer accounts and ensure appropriate action is taken on outstanding invoices
  • Use the ERP system to access and share key account information with customers
  • Gather relevant information from customers to support quick resolution of queries and disputes
  • Work towards individual and team collection targets
  • Meet daily call targets and maintain consistent contact with customers

Requirements

  • Strong communication skills, both written and verbal
  • Proficiency in Microsoft Office, particularly Excel
  • Excellent organisational skills with the ability to prioritise workload effectively
  • Ability to work independently as well as collaboratively within a team
  • Flexible and adaptable approach to work

Benefits

  • 25 days annual leave plus bank holidays
  • Health Cash Plan
  • Life assurance (2x annual salary)
  • Competitive pay rates (above market in most locations)
  • Free tea and coffee
  • Free parking
  • Statutory pension scheme
  • 5 weeks paid sick leave
  • Clear development pathways and career progression opportunities
  • Company phone and laptop provided

Applicants for the role must have the Right to Work in the UK permanently. Please apply for consideration - we look forward to reviewing your CV. At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.

Junior Credit Controller - Hemel Hempstead employer: Selecta

Selecta is an exceptional employer, offering a vibrant work culture in Hemel Hempstead that prioritises employee well-being and development. With competitive pay rates, generous annual leave, and clear pathways for career progression, we empower our team members to thrive while enjoying benefits like a health cash plan and free refreshments. Join us to be part of a diverse and inclusive environment where your contributions help create joyful moments for our customers every day.
Selecta

Contact Detail:

Selecta Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Junior Credit Controller - Hemel Hempstead

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Selecta. Understand their services and values so you can show how you fit into their mission of creating moments of joy.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to credit control and customer communication. We recommend doing mock interviews with friends or family to boost your confidence.

✨Tip Number 3

Show off your skills! During the interview, highlight your proficiency in Microsoft Office and any experience you have with ERP systems. Be ready to share examples of how you've managed accounts or resolved disputes in the past.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Junior Credit Controller - Hemel Hempstead

Communication Skills
Proficiency in Microsoft Office
Excel
Organisational Skills
Ability to Prioritise Workload
Independent Working
Team Collaboration
Flexibility
Adaptability
Customer Relationship Management
Accounts Receivable Management
Problem Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior Credit Controller role. Highlight your communication skills and any relevant experience in managing accounts or customer relationships.

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role at Selecta and how you can contribute to the finance team. Keep it friendly and professional!

Show Off Your Organisational Skills: In your application, mention specific examples of how you've effectively managed your workload in the past. This will show us that you can handle the responsibilities of the role with ease.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Selecta

✨Know Your Numbers

As a Junior Credit Controller, you'll be dealing with accounts and payments. Brush up on your financial terminology and be ready to discuss how you would manage customer accounts. Familiarise yourself with common credit control practices and be prepared to share any relevant experiences.

✨Show Off Your Communication Skills

Strong communication is key in this role. During the interview, demonstrate your ability to communicate clearly and effectively. You might even want to prepare a few examples of how you've successfully resolved disputes or maintained positive client relationships in the past.

✨Get Organised

The job requires excellent organisational skills. Before the interview, think about how you prioritise your workload and manage multiple tasks. Be ready to discuss specific tools or methods you use to stay organised, especially when handling customer accounts and follow-ups.

✨Be Adaptable

Flexibility is important in this role. Prepare to discuss situations where you've had to adapt to changing circumstances or work collaboratively within a team. Highlight your willingness to learn and grow, as well as how you handle unexpected challenges.

Junior Credit Controller - Hemel Hempstead
Selecta

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