At a Glance
- Tasks: Provide top-notch service in a corporate hospitality environment and keep everything spick and span.
- Company: Join Selecta, the leader in tech-enabled retail and innovative food solutions.
- Benefits: Enjoy 25 days annual leave, life assurance, free parking, and unlimited coffee!
- Other info: Diverse workplace welcoming applicants from all backgrounds.
- Why this job: Be part of a dynamic team and make a real impact on client experiences.
- Qualifications: Experience in client-facing roles and a passion for high standards in service.
The predicted salary is between 22000 - 26000 £ per year.
Selecta is the European leader of Tech-enabled retail, leading the way in unattended Food & Beverage solutions and Specialist Coffee services. We are hiring Client-focussed Hospitality Assistants to work onsite in our Client's corporate offices, specifically as part of the hospitality team within their state-of-the-art Conferencing centres. The ideal candidates will be passionate about providing an excellent service, must be very well presented with superb communication skills (this is a highly corporate environment), and must have a can-do attitude.
Responsibilities:
- Much of your time will be dedicated to restocking and cleaning self-serve coffee machines and drinks supplies, plus keeping the drinks area and meeting rooms perfectly tidy.
- Meet and greet guests as they arrive in a discreet and professional manner.
- To be fully aware of the various opening and closing procedures, ordering procedures as well as the different food and beverage service offers available.
- Ensuring rooms are cleared after every service and ready to be reused, plus reporting any faults to the relevant department.
- To ensure that all events and meeting room preparation, set-up and services are completed promptly and efficiently to the impeccable standards and time scales set.
- Being fully aware of the daily and monthly menus in order to answer any queries made by clients or their guests regarding dietary requirements or allergens.
- Acting as a runner for food and beverages from the kitchen to the meeting rooms.
- Ensuring all silverware used during lunch and dinner service is kept secure and clean when not in use.
- To work on a weekly rota to cover the various locations for holidays, sickness and additional support as needed.
Requirements:
- Previous experience in a client facing environment is essential.
- A background working in luxury hospitality/hotels/restaurants OR smart front-desks/receptions OR corporate conferencing or events is highly transferable.
- Team-player - collaborates across teams to leverage expertise and services.
- Stickler for detail with exceptionally high standards related to service and cleanliness.
- Confident with good communication skills.
- Must be resident in the UK with the necessary right to work documentation.
In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview. Selecta UK recognises the benefits of a diverse workforce, and we therefore welcome applications from all backgrounds and all sections of the community.
Benefits:
- 25 days of annual leave plus bank holidays.
- Life assurance equivalent to 2x your yearly salary.
- Five weeks of occupational paid sick leave for added security.
- Free parking at our Head Office and other depot locations.
- Unlimited coffee and tea at our offices to keep you refreshed.
Hospitality Assistant - Canary Wharf employer: Selecta
Selecta is an excellent employer, offering a dynamic work environment where you can make a real impact on the skills and performance of our Service Technicians. With a strong focus on employee development, we provide comprehensive training plans and ample opportunities for career progression, all while enjoying generous benefits such as 25 days of annual leave and life assurance. Join us in a culture that values collaboration and innovation, and be part of a team that is dedicated to excellence in service delivery across our diverse locations.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant - Canary Wharf
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Selecta. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Selecta
Don't be shy about reaching out to Selecta directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Assistant - Canary Wharf
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Selecta and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Selecta
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
