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- Tasks: Restock and clean vending machines while providing top-notch customer service.
- Company: Join Selecta, Europe's leading provider of self-serve coffee and snacks.
- Benefits: Enjoy 25 days holiday, competitive pay, and a dynamic work environment.
- Why this job: Be the friendly face that keeps our machines running smoothly across various locations.
- Qualifications: Must be flexible, customer-focused, and able to handle physical tasks.
- Other info: Great opportunity for career growth in a fast-paced, supportive team.
The predicted salary is between 24000 - 36000 £ per year.
About Selecta
Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Mobile Merchandiser/Vending Operative Relief to join our team and ensure a high level of customer service providing full and hygienically clean machines which are prepared to deliver maximum sales across the operational base. This is a mobile role visiting multiple client sites daily and restocking/cleaning either our coffee or vending machines, whilst being a friendly point of contact on site for clients during your visits.
Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.
Key Responsibilities:
- To ensure that all vending machines are filled and cleaned to the required levels as per Company guidelines at any given time.
- To complete all the relevant stock and cash controls across the machine base and on the company vans.
- To fix occasional faults on machines e.g. cup jams, blocked mixing bowls etc. and report all machine faults to the Service Desk.
- To report all accidents, unfit foods and customer complaints to your Area Manager or to the Service Desk on the same day that any incident occurs.
- To provide training to new starters and team members who require upskilling, to ensure a high-quality service for customers.
- To ensure a high level of customer care is maintained and that this is always conducted in a courteous manner.
- To complete regular audits and quality checks on Retail Merchandisers' machines as instructed by your Area Retail Manager.
- To share any necessary follow up actions with the Retail Merchandiser and your Area Manager.
- To report any machines that are below Automatic Vending Association hygiene standards to your Area Manager.
- Covering sites in a van or covering static sites that will require using public transport to get to.
- This is a Physical Job – you’ll spend lots of time on your feet and there is some heavy lifting involved.
Requirements:
- Be able to provide training to new starters.
- Be able to complete audits and quality checks.
- Always follow all Health Safety regulations.
- Be flexible and responsive to changes.
- High level of customer care and always be presentable.
Benefits: 25 days holiday pa +
Mobile Merchandiser/Vending Operative Relief in England employer: Selecta
Contact Detail:
Selecta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Merchandiser/Vending Operative Relief in England
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Selecta. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about the key responsibilities mentioned in the job description and prepare examples from your past experiences that demonstrate your skills. This way, you'll be ready to impress during the interview.
✨Tip Number 3
Be yourself! When you meet the team, let your personality shine through. They want to see how you’ll fit into their culture, so don’t be afraid to show your friendly side, especially since customer care is a big part of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join us at Selecta. Don’t miss out on this opportunity!
We think you need these skills to ace Mobile Merchandiser/Vending Operative Relief in England
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way, especially for a role that involves customer interaction.
Tailor Your Application: Make sure to tailor your application to the Mobile Merchandiser/Vending Operative Relief role. Highlight any relevant experience you have with customer service or vending operations. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts about your experience and why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Selecta
✨Know Your Machines
Familiarise yourself with the types of vending machines and coffee services that Selecta offers. Being able to discuss specific models, their features, and common issues will show your genuine interest in the role and your readiness to tackle any challenges.
✨Customer Service Focus
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or complaints, as this role requires a high level of customer care and being a friendly point of contact for clients.
✨Demonstrate Flexibility
Since this is a mobile role, be ready to discuss how you manage your time and adapt to changing schedules. Share instances where you successfully adjusted to unexpected changes or challenges in your previous jobs.
✨Health and Safety Awareness
Brush up on health and safety regulations relevant to vending operations. Be prepared to discuss how you would ensure compliance and maintain hygiene standards, as this is crucial for the role and shows your commitment to safety.