At a Glance
- Tasks: Provide top-notch service in a corporate hospitality environment, ensuring everything runs smoothly.
- Company: Join Selecta, the leader in tech-enabled retail and innovative food solutions.
- Benefits: Enjoy 25 days holiday, life assurance, paid sick leave, and career development opportunities.
- Other info: Embrace diversity and inclusion in a supportive workplace with clear career paths.
- Why this job: Be part of a dynamic team creating joyful experiences for clients and guests.
- Qualifications: Experience in client-facing roles and a passion for high standards in service.
The predicted salary is between 20000 - 25000 £ per year.
Selecta is the European leader of Tech-enabled retail, leading the way in unattended Food & Beverage solutions and Specialist Coffee services. We are hiring Client-focussed Hospitality Assistants to work onsite in our Client's corporate offices, specifically as part of the hospitality team within their state-of-the-art Conferencing centres. The ideal candidates will be passionate about providing an excellent service, must be very well presented with superb communication skills (this is a highly corporate environment), and must have a can-do attitude.
Responsibilities:
- Much of your time will be dedicated to restocking and cleaning self-serve coffee machines and drinks supplies, plus keeping the drinks area and meeting rooms perfectly tidy.
- Meet and greet guests as they arrive in a discreet and professional manner.
- Be fully aware of the various opening and closing procedures, ordering procedures as well as the different food and beverage service offers available.
- Ensuring rooms are cleared after every service and ready to be reused, plus reporting any faults to the relevant department.
- Ensure all events and meeting room preparation, set-up and services are completed promptly and efficiently to the impeccable standards and time scales set.
- Be fully aware of the daily and monthly menus to answer any queries made by clients or their guests regarding dietary requirements or allergens.
- Act as a runner for food and beverages from the kitchen to the meeting rooms.
- Ensure all silverware used during lunch and dinner service is kept secure and clean when not in use.
- Work on a weekly rota to cover the various locations for holidays, sickness and additional support as needed.
Requirements:
- Previous experience in a client facing environment is essential.
- A background working in luxury hospitality/hotels/restaurants OR smart front-desks/receptions OR corporate conferencing or events is highly transferable.
- Team-player – collaborates across teams to leverage expertise and services.
- Stickler for detail with exceptionally high standards related to service and cleanliness.
- Confident with good communication skills.
- Must be resident in the UK with the necessary right to work documentation.
Benefits:
- 25 days holiday pa + bank holidays.
- Life assurance of 2x yearly salary.
- Security of 5-weeks paid sick leave.
- Development opportunities available and clearly mapped career paths.
- You are supported by a strong leadership team.
At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.
Hospitality Assistant employer: Selecta AG
Selecta is an exceptional employer, offering a vibrant work culture that prioritises client satisfaction and employee development. With a strong leadership team and a commitment to diversity and inclusion, employees enjoy generous benefits such as 25 days of holiday plus bank holidays, life assurance, and opportunities for career advancement within a state-of-the-art corporate environment. Join us in creating joyful moments while working alongside passionate professionals in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Selecta AG. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Selecta AG
Don't be shy about reaching out to Selecta AG directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Selecta AG and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Selecta AG
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
