At a Glance
- Tasks: Lead people performance initiatives and shape a high-performing culture in a growing e-commerce business.
- Company: Dynamic e-commerce company in Norfolk with exciting growth opportunities.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Other info: Full-time on-site role with potential for part-time candidates.
- Why this job: Work closely with leadership to build a meaningful, professional operation.
- Qualifications: 3+ years in HR management and a CIPD Level 5 qualification required.
The predicted salary is between 40000 - 50000 € per year.
Our client is a dynamic, fast-growing e-commerce business in Norfolk on an exciting growth trajectory, and they're looking for an experienced People & Performance Manager to help them scale professionally and build a high-performing culture. This is your chance to make a real impact in a business where you'll work directly with the owner and leadership team, shaping how they grow. You'll build structure, embed accountability, and develop their people—creating the professional foundations that support strong commercial results.
Reporting directly to the MD, you'll be a trusted partner to leadership and the link between their management team and staff, ensuring consistency, fairness, and performance across the business.
- A track record of sustained service in your roles (minimum 3+ years in previous positions).
- Owner-Operated SME Experience: Direct experience working in small-to-medium owner-operated businesses where you've worked closely with the business owner.
- On-Site Presence (Mon-Fri): Full-time on-site presence at their Norfolk headquarters, every day Monday to Friday. Part-time candidates working 4 days per week can be considered, provided all 4 days are on-site.
- HR Qualification: CIPD Level 5 or equivalent HR qualification.
- Proven experience in recruitment, performance management, and staff conduct.
- Confidence managing sensitive staff issues and performance improvement.
- Strong commercial awareness—balancing fairness with business needs.
- Based in or able to commute reliably to Norfolk (Mon-Fri, on-site).
This is a business on the cusp of exciting growth, led by an owner who's genuinely invested in building a professional, scaled operation. If you've thrived in owner-operated businesses and want to build something meaningful, this is the role for you.
Locations
People Performance Lead in King's Lynn, Norfolk employer: Select
Join a vibrant e-commerce business in Norfolk that prioritises professional growth and a high-performing culture. As a People Performance Lead, you'll have the unique opportunity to work closely with the owner and leadership team, shaping the future of the company while enjoying a supportive work environment that values long-term commitment and employee development. With a focus on building strong foundations for success, this role offers a chance to make a significant impact in a dynamic setting where your expertise will be truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land People Performance Lead in King's Lynn, Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce space, especially those who have experience with owner-operated businesses. A personal introduction can make all the difference when you're trying to land that interview.
✨Tip Number 2
Show up and shine! If you get an interview, be sure to prepare by researching the company culture and values. Bring your A-game and demonstrate how your experience aligns with their growth ambitions—this is your chance to make a real impact!
✨Tip Number 3
Be proactive! After applying through our website, follow up with a friendly email to express your enthusiasm for the role. It shows initiative and keeps you on their radar—plus, who doesn’t love a bit of enthusiasm?
✨Tip Number 4
Tailor your approach! When discussing your experience, focus on your track record in recruitment and performance management. Highlight specific examples where you've built high-performing teams or improved processes—this will resonate with their need for structure and accountability.
We think you need these skills to ace People Performance Lead in King's Lynn, Norfolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of People Performance Lead. Highlight your experience in owner-operated businesses and any relevant HR qualifications, like your CIPD Level 5. We want to see how your background aligns with the exciting growth trajectory of our client!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about building high-performing cultures and how you can make a real impact. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to manage performance and develop people. We’re looking for evidence of sustained service and long-term impact, so don’t hold back on the details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Select
✨Know the Business Inside Out
Before your interview, take some time to research the e-commerce business thoroughly. Understand their growth trajectory, values, and culture. This will not only help you answer questions more effectively but also show that you're genuinely interested in making a meaningful impact.
✨Showcase Your Owner-Operated Experience
Since the role requires experience in owner-operated SMEs, be ready to share specific examples from your past roles. Highlight how you've supported business owners in achieving their goals and how your contributions have led to tangible results.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially around performance management and sensitive staff issues. Prepare scenarios where you've successfully navigated challenges, demonstrating your ability to balance fairness with business needs.
✨Emphasise Long-Term Commitment
The client is looking for someone who is committed to building long-term impact. Be prepared to discuss your career journey and how it aligns with their vision. Share your motivations for wanting to stay and grow with the company rather than job-hopping.
