At a Glance
- Tasks: Shape a high-performing culture and develop people in a fast-growing e-commerce business.
- Company: Dynamic e-commerce company in Norfolk with exciting growth opportunities.
- Benefits: Competitive salary, professional development, and a chance to make a real impact.
- Other info: Full-time on-site role with potential for part-time candidates.
- Why this job: Work closely with leadership to build a meaningful, professional operation.
- Qualifications: 3+ years in HR, CIPD Level 5 or equivalent, and experience in owner-operated businesses.
The predicted salary is between 40000 - 50000 € per year.
Our client is a dynamic, fast-growing e-commerce business in Norfolk on an exciting growth trajectory, and they're looking for an experienced People & Performance Manager to help them scale professionally and build a high-performing culture. This is your chance to make a real impact in a business where you'll work directly with the owner and leadership team, shaping how they grow. You'll build structure, embed accountability, and develop their people—creating the professional foundations that support strong commercial results.
Reporting directly to the MD, you'll be a trusted partner to leadership and the link between their management team and staff, ensuring consistency, fairness, and performance across the business.
- A track record of sustained service in your roles (minimum 3+ years in previous positions).
- Owner-Operated SME Experience: Direct experience working in small-to-medium owner-operated businesses where you've worked closely with the business owner.
- On-Site Presence (Mon-Fri): Full-time on-site presence at their Norfolk headquarters, every day Monday to Friday. Part-time candidates working 4 days per week can be considered, provided all 4 days are on-site.
- HR Qualification: CIPD Level 5 or equivalent HR qualification.
- Proven experience in recruitment, performance management, and staff conduct.
- Confidence managing sensitive staff issues and performance improvement.
- Strong commercial awareness—balancing fairness with business needs.
- Based in or able to commute reliably to Norfolk (Mon-Fri, on-site).
This is a business on the cusp of exciting growth, led by an owner who's genuinely invested in building a professional, scaled operation. If you've thrived in owner-operated businesses and want to build something meaningful, this is the role for you.
Locations
People and Performance Manager in King's Lynn, Norfolk employer: Select
Join a vibrant e-commerce business in Norfolk that values your expertise and offers a unique opportunity to shape its future. With a strong focus on professional development, a supportive leadership team, and a commitment to building a high-performing culture, you'll find a rewarding environment where your contributions truly matter. Enjoy the benefits of working closely with the owner and leadership, fostering a collaborative atmosphere that prioritises employee growth and long-term impact.
StudySmarter Expert Advice🤫
We think this is how you could land People and Performance Manager in King's Lynn, Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce space, especially those who know the business landscape in Norfolk. A personal introduction can make all the difference when you're trying to land that People and Performance Manager role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since this role is all about building a high-performing culture, be ready to discuss how your experience aligns with their vision and how you can contribute to their growth.
✨Tip Number 3
Showcase your owner-operated SME experience! Be specific about how you've supported growth in similar businesses. Use examples that highlight your ability to balance fairness with commercial needs—this will resonate with the leadership team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are genuinely excited about making a long-term impact in their roles.
We think you need these skills to ace People and Performance Manager in King's Lynn, Norfolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of People and Performance Manager. Highlight your experience in owner-operated businesses and any relevant HR qualifications, like your CIPD Level 5. We want to see how your background aligns with the exciting growth trajectory of our client!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about building high-performing cultures and how you can make a real impact. We love seeing genuine enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage performance and develop people. Use metrics where possible to show the impact you've made in previous roles. We’re all about results, so let’s see what you’ve accomplished!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy—just a few clicks and you’re done!
How to prepare for a job interview at Select
✨Know the Business Inside Out
Before your interview, take some time to research the e-commerce business thoroughly. Understand their products, target market, and recent developments. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the company.
✨Showcase Your People Skills
As a People and Performance Manager, your ability to connect with others is crucial. Prepare examples of how you've successfully managed teams, resolved conflicts, or improved performance in previous roles. Be ready to discuss specific situations where your people skills made a difference.
✨Demonstrate Long-Term Commitment
The client is looking for someone who values long-term impact over job-hopping. Be prepared to explain your career journey and how your past experiences align with their vision for growth. Highlight your dedication to building a high-performing culture and how you plan to contribute to their success.
✨Prepare Questions for Leadership
Interviews are a two-way street, so come armed with thoughtful questions for the leadership team. Ask about their vision for the company's growth, how they define success in this role, and what challenges they foresee. This shows that you're not just interested in the position but also in the company's future.
