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- Tasks: Lead and deliver exciting Dynamics 365 CRM/CE projects using Agile methodologies.
- Company: Join a forward-thinking company that values innovation and teamwork.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on career advancement.
- Why this job: Make a real impact by driving agile delivery in dynamic projects.
- Qualifications: 5-10 years of project management experience with D365 CRM/CE expertise.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a highly skilled Dynamics 365 CRM/CE Project Manager / Scrum Master to lead and deliver end-to-end Microsoft Dynamics 365 Customer Engagement projects. The ideal candidate has strong project management experience, deep understanding of CRM/CE capabilities, and proven ability to drive agile delivery across cross-functional teams.
Key Responsibilities
- Lead full project lifecycle delivery of Microsoft Dynamics 365 CRM/CE implementations.
- Act as Scrum Master, facilitating sprint planning, daily stand-ups, retrospectives, and backlog prioritization.
- Manage project scope, schedule, risks, and deliverables using Agile and hybrid project methodologies.
- Coordinate with functional consultants, technical teams, developers, and business stakeholders.
- Ensure high-quality solution delivery aligned to business requirements and best practices.
- Maintain project documentation including requirements, user stories, sprint plans, and status reports.
- Build and manage project communication plans with internal teams and external stakeholders.
- Support change management, training, and user adoption activities.
- Work closely with the Product Owner to refine backlog and ensure delivery alignment.
- Identify project risks and create mitigation/resolution strategies.
- Ensure compliance with organizational governance and project standards.
Required Skills & Experience
- 5–10+ years of project management experience, with a focus on D365 CRM/CE or Microsoft Dynamics projects.
- Proven experience as a Project Manager, Scrum Master, or Delivery Lead on CRM/CE implementations.
- Strong understanding of Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service).
- Hands-on experience with Agile/Scrum methodologies.
- Ability to lead cross-functional teams in a fast-paced, dynamic environment.
- Excellent communication, stakeholder management, and problem-solving skills.
- Experience managing budgets, timelines, risks, and vendor relationships.
- Familiarity with Azure DevOps or similar tools for managing sprints and requirements.
D365 CRM/CE Project Manager / Scrum Master in Southampton employer: Select Tech
Contact Detail:
Select Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CRM/CE Project Manager / Scrum Master in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the D365 CRM/CE space and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get involved in relevant online communities or forums. Share your insights, ask questions, and engage with others in the field. This not only boosts your visibility but also helps you stay updated on industry trends and job openings.
✨Tip Number 3
Prepare for interviews by practising common project management and Scrum Master scenarios. Think about how you've handled challenges in past projects and be ready to share those experiences. Confidence is key!
✨Tip Number 4
Don't forget to check our website regularly for new job postings. We often have exciting roles that match your skills, so make sure to apply directly through us for the best chance of landing that dream job!
We think you need these skills to ace D365 CRM/CE Project Manager / Scrum Master in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with D365 CRM/CE and project management. We want to see how your skills align with the job description, so don’t be shy about showcasing relevant projects you've led!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Scrum Master role. Share specific examples of how you've successfully managed projects and facilitated agile delivery in the past.
Showcase Your Agile Experience: Since this role involves a lot of Agile methodologies, make sure to highlight your experience as a Scrum Master or in similar roles. We love seeing how you've facilitated sprints and managed backlogs, so give us the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Select Tech
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CRM/CE modules. Be ready to discuss how you've applied these in past projects, and think of specific examples that showcase your expertise. This will help you demonstrate your deep understanding of the platform.
✨Showcase Your Agile Mastery
As a Scrum Master, you'll need to highlight your experience with Agile methodologies. Prepare to discuss how you've facilitated sprint planning, daily stand-ups, and retrospectives. Share any challenges you've faced and how you overcame them to keep the team on track.
✨Communicate Like a Pro
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. Be prepared to explain how you've managed stakeholder expectations and built communication plans in previous projects. This will show that you can effectively coordinate with various teams.
✨Be Ready for Problem-Solving Scenarios
Expect to be asked about how you've handled project risks and challenges. Think of specific situations where you identified risks and implemented mitigation strategies. This will demonstrate your proactive approach and ability to navigate complex project landscapes.