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For Companies At a Glance
- Tasks: Manage key accounts and ensure exceptional service across a range of products.
- Company: Join Select Tech Group, a leading Apple Premium Reseller in the UK and Ireland.
- Benefits: Competitive salary, commission, employee discounts, and pension scheme.
- Why this job: Be part of a dynamic team and work with innovative technology brands.
- Qualifications: Experience in account management, strong organisational and communication skills.
- Other info: Opportunities for career development and exposure to international operations.
The predicted salary is between 30000 - 40000 £ per year.
Select Tech Group comprises a multi-channel portfolio, bringing the most distinctive technology brands to our retail, business and education customers and partners. The group operates across 55 locations and welcomes 4 million customers annually.
What do you get from working at Select?
- A growing love and passion for all things Apple
- A great sense of achievement and empowerment for helping our customers discover which Mac, iPhone, Watch or iPad is right for them - this is our passion
- Competitive salary with commission
- Fantastic Employee discounts
- Pension Scheme
- Employee Incentives
- Employee Assistance Programme (EAP)
About The Role
We are looking for a highly organised and commercially minded Business Development/Account Manager to join our growing team. This is a fast-paced, hands-on role where you will manage key SMB, Enterprise, and International accounts while overseeing the full order lifecycle, stock management, and operational delivery. You will play a critical role in ensuring our customers receive exceptional service, accurate communication, and seamless fulfilment across a wide range of products and services.
What You Will Be Doing
- Managing day-to-day relationships with SMB, Enterprise, Vendor and Supply Chain partners.
- Providing regular updates to customers (daily, weekly, monthly) via phone and email
- Processing and tracking customer orders, including serial number and IMEI reporting
- Communicating back-orders and ETAs clearly and proactively
- Monitoring pricing and currency changes and maintaining accurate pricing files
- Managing stock across UK and Irish warehouses (forecasting, purchasing, stock takes, clearance)
- Liaising with purchasing for procurement for orders
- Supporting customer rollouts, tenders, and large-scale projects
- Preparing lease and trade-in quotes and managing associated orders
- Coordinating repairs with internal teams and external partners
- Managing relationships with distribution partners to secure stock and allocations
- Supporting new product launches, including pricing and product setup
- Overseeing operational processes for platforms such as Amazon and QVC (orders, invoicing, returns)
What We Are Looking For
- Experience in a similar account management or operations role.
- Strong organisational skills with the ability to manage multiple priorities
- Excellent communication skills and a customer-first mindset
- High attention to detail, particularly with data, reporting, and order accuracy
- Experience with stock management, procurement, or supply chain processes
- Strong Excel skills and confidence working with data
Desirable (but Not Essential)
- Experience working with Apple products, AppleCare, or DEP enrolments
- Knowledge of UK and international trade/export processes
- Familiarity with leasing or trade-in programmes
- Experience with e-commerce platforms such as Amazon or QVC
Why Join Us?
- Be part of a dynamic and growing business
- Work with a diverse range of customers across multiple sectors
- Gain exposure to international operations and large-scale projects
- Collaborative team environment with opportunities to develop your career
Business Development/Account Manager employer: Select Tech Group
Contact Detail:
Select Tech Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development/Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Development/Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. We want you to show off your knowledge about Select Tech Group and how you can contribute to their mission of delivering exceptional service to customers.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with managing key accounts and operational processes. We believe that a confident presentation can make all the difference in securing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can bring your skills to our dynamic team!
We think you need these skills to ace Business Development/Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your account management and operational experience, and don’t forget to sprinkle in some of that passion for tech!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Business Development/Account Manager role. Share specific examples of how you've managed relationships and delivered exceptional service.
Show Off Your Communication Skills: Since this role involves a lot of communication with customers and partners, make sure your application showcases your excellent communication skills. Keep it clear, concise, and professional, but let your personality shine through!
Apply Through Our Website: We love it when candidates apply directly through our website! It helps us keep track of applications better. So, don’t hesitate – hit that apply button and join us in bringing the best tech to our customers!
How to prepare for a job interview at Select Tech Group
✨Know Your Stuff
Before the interview, make sure you research Select Tech Group and its multi-channel portfolio. Understand their products, especially Apple offerings, and be ready to discuss how your experience aligns with their business model.
✨Showcase Your Organisational Skills
As a Business Development/Account Manager, you'll need to juggle multiple priorities. Prepare examples from your past roles where you've successfully managed relationships or projects, highlighting your organisational prowess.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would keep customers updated and manage expectations effectively.
✨Demonstrate Your Data Savvy
Since strong Excel skills are essential, brush up on your data management abilities. Be ready to discuss how you've used data in previous roles to drive decisions or improve processes, especially in stock management or procurement.