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For Companies At a Glance
- Tasks: Manage key accounts and ensure exceptional service across a range of products.
- Company: Join Select Tech Group, a leading Apple Premium Reseller in the UK and Ireland.
- Benefits: Competitive salary, commission, employee discounts, and pension scheme.
- Why this job: Be part of a dynamic team and work with innovative technology brands.
- Qualifications: Experience in account management, strong organisational and communication skills.
- Other info: Opportunities for career development and exposure to international operations.
The predicted salary is between 30000 - 40000 £ per year.
Select Tech Group comprises a multi-channel portfolio, bringing the most distinctive technology brands to our retail, business and education customers and partners. The group operates across 55 locations and welcomes 4 million customers annually. The multi-channel portfolio includes:
- Select Apple Premium Reseller redefines Apple sales, service repairs and solutions.
- DID with over 55 years experience in the latest home appliance technology solutions.
- Blink 24, the group’s boutique distributor.
What do you get from working at Select?
- A growing love and passion for all things Apple
- A great sense of achievement and empowerment for helping our customers discover which Mac, iPhone, Watch or iPad is right for them - this is our passion
- Competitive salary with commission
- Fantastic Employee discounts
- Pension Scheme
- Employee Incentives
- Employee Assistance Programme (EAP)
About The Role
We’re looking for a highly organised and commercially minded Business Development/Account Manager to join our growing team. This is a fast-paced, hands-on role where you’ll manage key SMB, Enterprise, and International accounts while overseeing the full order lifecycle, stock management, and operational delivery. You’ll play a critical role in ensuring our customers receive exceptional service, accurate communication, and seamless fulfilment across a wide range of products and services.
What You’ll Be Doing
- Managing day-to-day relationships with SMB, Enterprise, Vendor and Supply Chain partners.
- Providing regular updates to customers (daily, weekly, monthly) via phone and email
- Processing and tracking customer orders, including serial number and IMEI reporting
- Communicating back-orders and ETAs clearly and proactively
- Monitoring pricing and currency changes and maintaining accurate pricing files
- Managing stock across UK and Irish warehouses (forecasting, purchasing, stock takes, clearance)
- Liaising with purchasing for procurement for orders
- Supporting customer rollouts, tenders, and large-scale projects
- Preparing lease and trade-in quotes and managing associated orders
- Coordinating repairs with internal teams and external partners
- Managing relationships with distribution partners to secure stock and allocations
- Supporting new product launches, including pricing and product setup
- Overseeing operational processes for platforms such as Amazon and QVC (orders, invoicing, returns)
What We’re Looking For
- Experience in a similar account management or operations role.
- Strong organisational skills with the ability to manage multiple priorities
- Excellent communication skills and a customer-first mindset
- High attention to detail, particularly with data, reporting, and order accuracy
- Experience with stock management, procurement, or supply chain processes
- Strong Excel skills and confidence working with data
Desirable (but Not Essential)
- Experience working with Apple products, AppleCare, or DEP enrolments
- Knowledge of UK and international trade/export processes
- Familiarity with leasing or trade-in programmes
- Experience with e-commerce platforms such as Amazon or QVC
Why Join Us?
- Be part of a dynamic and growing business
- Work with a diverse range of customers across multiple sectors
- Gain exposure to international operations and large-scale projects
- Collaborative team environment with opportunities to develop your career
Business Development/Account Manager in Burnley employer: Select Tech Group
Contact Detail:
Select Tech Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development/Account Manager in Burnley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Development/Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. We want you to show off your knowledge about Select Tech Group and how you can contribute to their mission of delivering exceptional service to customers.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with managing key accounts and operational processes. We believe that a confident presentation can make all the difference in securing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can bring your skills to our dynamic team at Select Tech Group.
We think you need these skills to ace Business Development/Account Manager in Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Business Development/Account Manager role. Highlight your organisational skills, customer-first mindset, and any relevant experience with stock management or procurement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with technology and how your background makes you a great fit for our team. Don’t forget to mention your experience with Apple products if you have it!
Showcase Your Communication Skills: Since this role involves managing relationships and providing updates to customers, make sure your application showcases your excellent communication skills. Use clear and concise language, and don’t shy away from sharing examples of how you've successfully communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Select Tech Group
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the products and services offered by Select Tech Group. Familiarise yourself with Apple products and their features, as well as the company’s multi-channel approach. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple priorities. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to juggle tasks effectively.
✨Communicate Clearly
Excellent communication is key for this position. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen carefully to questions and respond thoughtfully, demonstrating your customer-first mindset and attention to detail.
✨Prepare Questions
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions about the company culture, team dynamics, or specific challenges the Business Development/Account Manager might face. This shows your enthusiasm and helps you assess if the role is a good fit for you.