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For Companies At a Glance
- Tasks: Engage with customers and create feel-good moments daily.
- Company: Join SSP, a vibrant hospitality brand serving top names like M&S and Starbucks.
- Benefits: Enjoy discounted meals, free parking, employee discounts, and award-winning training.
- Why this job: Be part of a dynamic team that values positivity and customer satisfaction.
- Qualifications: Must be 18+, with references and a Criminal Record Check required.
- Other info: Flexible hours across weekdays and weekends, with extra pay for night shifts.
About the Role
Pay Rate: £12.40 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.60 per hour.
Hours of operation are 3 am to 11 pm. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- 5 years of references and Criminal Record Check required.
- Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and be able to serve alcohol.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A TEAM MEMBER WE WILL OFFER YOU:
- Discounted Meal and free parking while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Ready to be part of the buzz? Apply now and join SSP as a Team Member!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Contact Detail:
Select Service Partner UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Monty\'s
✨Tip Number 1
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Understanding their values and customer service standards can help you demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your passion for hospitality by engaging in conversations with current employees or visiting the locations. This will give you insights into the work environment and help you connect better with the team during your application process.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours, especially since the role requires shifts across weekdays, weekends, and holidays. Highlighting your willingness to adapt can set you apart from other candidates.
✨Tip Number 4
Emphasise your ability to work well in a team and provide excellent customer service. Think of examples from past experiences where you made a positive impact on customers or collaborated effectively with colleagues.
We think you need these skills to ace Team Member - Monty\'s
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what SSP is looking for in a Team Member. Highlight your enthusiasm for hospitality and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for creating positive customer experiences. Mention specific examples of how you've made someone's day better in previous roles.
Highlight Flexibility: Since the role requires working flexible hours, emphasise your availability and willingness to work during weekends, bank holidays, and late shifts in your application.
How to prepare for a job interview at Select Service Partner UK Ltd
✨Show Your Enthusiasm
As a Team Member, your passion for hospitality is key. Make sure to express your enthusiasm for the role and the company during the interview. Share examples of how you've created positive experiences for customers in the past.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to discuss how you work well with others and contribute to a team environment. Highlight any previous experiences where teamwork led to success.
✨Understand the Brand
Familiarise yourself with SSP and its brands like M&S, Starbucks, and Burger King. Showing that you know about the company and its values will demonstrate your genuine interest in the position.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Think of specific examples from your past experiences that showcase your ability to engage with customers and resolve issues effectively.
