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- Tasks: Engage with customers and ensure a clean, welcoming environment while collaborating with your team.
- Company: Join SSP, the global food travel experts, serving delicious options at stations and airports.
- Benefits: Enjoy up to 50% employee discounts, flexible scheduling, and health and wellbeing support.
- Why this job: Experience dynamic challenges in a fast-paced environment while making a real difference in customer service.
- Qualifications: Must be 18+ to handle alcohol; passion for food and travel is a plus!
- Other info: SSP values diversity and offers various networks for support and growth opportunities.
SSP UK Team Member at Cambridge Station Pay Rate: £11.60 per hour. Shift pattern: Full time scheduled between 6:30am to 6:30pm including weekends. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol. If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. Join our dynamic team as a valued Team Member, where every day brings exciting challenges in a fast-paced environment. Join our dynamic team as a valued Team Member, where every day brings exciting challenges in a fast-paced environment. Be the face of exceptional customer service, where your passion for excellence meets our commitment to exceeding expectations. Embrace innovation and teamwork while making a real difference! WHY JOIN SSP AS TEAM MEMBER? At SSP, we don’t just offer jobs; we provide dynamic career opportunities with a host of benefits: Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK. Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance. 75% discount on your meal while on shift. Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. T&C apply. Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme. (email address removed) App: from shopping discounts , GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones. Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave. Culture: We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more. Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition. Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more. AS TEAM MEMBER YOU’LL: Engage with customers and provide an outstanding customer experience. Ensure a clean, safe and welcoming environment. Collaborate with team members to ensure smooth and efficient operations. Bring the SSP values to life. Feel like you could belong at SSP? Apply now and start the best part of your journey as Team Member! SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives
Team Member employer: Select Service Partner UK Ltd
Contact Detail:
Select Service Partner UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarize yourself with the brands and food options offered by SSP. Knowing the menu and being able to discuss your favorites can show your passion for food and travel during the interview.
✨Tip Number 2
Highlight any previous customer service experience you have. Being able to demonstrate your ability to engage with customers and provide exceptional service will make you stand out as a candidate.
✨Tip Number 3
Be prepared to discuss how you handle fast-paced environments. Share examples from past experiences where you successfully managed multiple tasks or worked under pressure.
✨Tip Number 4
Show your enthusiasm for teamwork. Discuss how you collaborate with others in a work setting, as this role emphasizes working together to ensure smooth operations.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Team Member at SSP. Highlight your passion for food and customer service in your application.
Tailor Your CV: Customize your CV to reflect relevant experience in customer service or food-related roles. Emphasize any previous work in fast-paced environments and your ability to work as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific SSP brands you admire and how your values align with their commitment to exceptional customer service.
Highlight Availability: Since the role requires flexible scheduling, clearly state your availability in your application. Mention your willingness to work weekends and early shifts to demonstrate your commitment.
How to prepare for a job interview at Select Service Partner UK Ltd
✨Show Your Passion for Food and Travel
Make sure to express your enthusiasm for food and travel during the interview. Share any personal experiences or favorite food spots that highlight your passion, as this aligns with the company's values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to meet customer needs, as this is crucial for the Team Member role.
✨Emphasize Teamwork and Collaboration
Discuss your experience working in teams and how you contribute to a positive team environment. SSP values collaboration, so showcasing your ability to work well with others will be beneficial.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle high-pressure situations. Prepare to share examples of how you've successfully managed busy environments, as this role requires adaptability and quick thinking.
