At a Glance
- Tasks: Lead a dynamic team in a fast-paced hospitality environment at Edinburgh Airport.
- Company: Join SSP, a leader in hospitality with iconic brands like Starbucks and Burger King.
- Benefits: Enjoy £13.30 per hour plus extra for night shifts, discounts, and health support.
- Why this job: Make an impact daily while developing your leadership skills in a vibrant atmosphere.
- Qualifications: Must be 18+, with experience in hospitality or retail preferred.
- Other info: Flexible hours across weekdays and weekends; award-winning training provided.
SSP UK
All potential candidates should read through the following details of this job with care before making an application.
TEAM LEADER – STARBUCKS, EDINBURGH AIRPORT (Permanent Full-Time Role)
Pay Rate: Rate of pay is £13.30 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.80 per hour. We offer additional service charge.
Hours of operation are 3am to 10pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Team Leader & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same – lead your team, deliver great service, and be part of the energy!
ABOUT YOU:
Hospitality moves fast – and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Team Leader role’s got your name on it.
5 years of references and Criminal Record Check required.
Due to some responsibilities within the Team Leader role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE TEAM LEADER ROLE:
Take ownership of opening, closing, and daily operations while solving problems on the fly.
Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
Results focussed, staying informed about unit performance and championing improvements.
Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you’ve tackled night shifts before, even better!
AS A TEAM LEADER WE WILL OFFER YOU:
Discounted Meal and free Parking while on shifts.
Employee Discounts.
Friends and Family Discount App.
Award-winning training, apprenticeships and development programs.
Health & Wellbeing Support.
A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Team Leader!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds
Team Leader employer: Select Service Partner UK Ltd
Contact Detail:
Select Service Partner UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the specific challenges of working in a fast-paced environment like an airport. Research common issues faced by team leaders in hospitality and think about how you would handle them.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Be ready to discuss how you motivated your team during busy periods or resolved conflicts.
✨Tip Number 3
Understand the importance of customer service in hospitality. Think of ways you can enhance the customer experience and be prepared to share your ideas during the interview.
✨Tip Number 4
Since the role involves night shifts, consider discussing your flexibility and willingness to work varied hours. Highlight any previous experience you have with night shifts to demonstrate your adaptability.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Team Leader position. Highlight key skills such as leadership, customer service, and experience in hospitality or retail.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the Team Leader role. Emphasise any previous leadership roles and your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and leadership. Use specific examples from your past experiences to demonstrate how you can contribute to the team at SSP.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Select Service Partner UK Ltd
✨Show Your Leadership Skills
As a Team Leader, demonstrating your leadership abilities is crucial. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or motivated others to achieve their best.
✨Understand the Company Culture
Familiarise yourself with SSP and its brands, like Starbucks and M&S. Show that you understand their values and how you can contribute to maintaining a positive atmosphere in a fast-paced environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle busy shifts. Think of scenarios where you had to make quick decisions or manage stress effectively, and be ready to discuss them.
✨Highlight Your Customer Service Experience
Customer service is key in hospitality. Be prepared to share specific instances where you went above and beyond for customers, as this will demonstrate your commitment to delivering great service.