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- Tasks: Lead a dynamic team, ensuring top-notch customer service in a fast-paced diner environment.
- Company: Join SSP, the global food travel experts, serving delicious options at airports and train stations.
- Benefits: Enjoy 75% meal discounts, flexible scheduling, and access to award-winning training programmes.
- Why this job: Perfect for those passionate about food and travel, with opportunities for growth and a vibrant culture.
- Qualifications: Must have at least 1 year of supervisory experience in hospitality or retail.
- Other info: Be part of a diverse team that values inclusion and offers various employee support networks.
Duty Manager at Monty's Diner, Liverpool Airport
Pay Rate: £13.30 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am, taking up to £14.80 per hour!
Shift pattern: Full Time, scheduled between 3 am and 11 pm, including weekends.
Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations. Applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone.
Join our dynamic team as a Duty Manager! Lead by example in a fast-paced environment, driving excellence in customer service. We're seeking a motivated leader with a passion for fostering success.
WHY JOIN SSP AS A DUTY MANAGER?
- 75% discount on your meal while on shift.
- Employee Discounts: Enjoy up to a 50% discount, including 20% off on alcoholic beverages, at various SSP brands and franchises across the UK.
- Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP and we have a variety of networks to support you.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
AS A DUTY MANAGER YOU’LL:
- Have at least 1 year experience working as a supervisor in hospitality or retail role.
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations.
- Guide and support your colleagues, maintaining a safe working and dining environment.
- Coordinate team efforts, overseeing the unit's opening and closing, ensuring operational excellence.
- Focus on operational efficiency, staying informed about unit performance.
- Recognise and celebrate exceptional service within the team, leading by example.
- Build strong relationships, communicate effectively, and make thoughtful decisions.
Feel like you could belong at SSP? Apply now and start the best part of your journey!
SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Duty Manager - Monty\'s Diner employer: Select Service Partner UK Ltd
Contact Detail:
Select Service Partner UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Monty\'s Diner
✨Tip Number 1
Familiarise yourself with Monty's Diner and its offerings. Understanding the menu and the brands we work with will help you demonstrate your passion for food and travel during the interview.
✨Tip Number 2
Highlight your leadership skills and experience in hospitality or retail. Be prepared to share specific examples of how you've successfully managed a team or improved customer service in previous roles.
✨Tip Number 3
Show your enthusiasm for working in a fast-paced environment. Discuss any relevant experiences where you've thrived under pressure, as this role requires someone who can maintain operational excellence.
✨Tip Number 4
Prepare to discuss how you would foster a positive team culture. Think about ways to motivate your colleagues and celebrate their successes, as this aligns with our values at SSP.
We think you need these skills to ace Duty Manager - Monty\'s Diner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or retail, especially any supervisory roles. Emphasise skills that align with the responsibilities of a Duty Manager, such as customer service excellence and team coordination.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and travel, and your leadership abilities. Mention specific examples from your past experiences that demonstrate your capability to create a welcoming atmosphere and improve service.
Highlight Relevant Experience: In your application, clearly outline your previous roles and responsibilities, particularly those that involved managing teams or ensuring operational efficiency. This will show that you have the necessary experience to excel as a Duty Manager.
Prepare for References: Since references from the last five years are required, reach out to former employers or colleagues who can vouch for your skills and work ethic. Ensure they are prepared to provide positive feedback about your performance.
How to prepare for a job interview at Select Service Partner UK Ltd
✨Show Your Passion for Food and Travel
Make sure to express your enthusiasm for the food and travel industry during the interview. Share any personal experiences or stories that highlight your love for great food and customer service, as this aligns perfectly with the values of Monty's Diner.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and create a positive work environment.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Duty Manager at Monty's Diner. Be ready to discuss how you would handle operational challenges, maintain high standards of customer service, and ensure a safe working environment.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer. This shows your interest in the role and the company. You might ask about the team culture, opportunities for growth, or how they measure success in the Duty Manager position.
