Duty Manager - Kissing Gate

Duty Manager - Kissing Gate

Liverpool Full-Time No home office possible
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At a Glance

  • Tasks: Lead a dynamic team and ensure top-notch customer service in a fast-paced bar environment.
  • Company: Join the global food travel experts at Kissing Gate, serving delicious options for travellers.
  • Benefits: Earn £13.30 per hour plus an extra £1.50 for late-night shifts and additional service charge.
  • Why this job: Perfect for food and travel lovers seeking a rewarding career in hospitality.
  • Qualifications: Must be 18+ to serve alcohol; references required for the last 5 years.
  • Other info: Full-time shifts between 3 am and 11 pm, including weekends.

Bar Duty Manager at Kissig Gate, Liverpool Airport

Read all the information about this opportunity carefully, then use the application button below to send your CV and application.

Pay Rate: £13.30 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am. We offer additional service charge.

Shift pattern: Full Time, scheduled between 3 am and 11 pm, including weekends.

Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
Due to some responsibilities within the Bar Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.

If you\’re passionate about food and travel, you\’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you\’re flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

Join our dynamic team as a Duty Manager! Lead by example in a fast-paced environment, driving excellence in customer service. We\’re seeking a motivated leader with a passion for fostering success. If you thrive in a challenging yet rewarding atmosphere, this role is your next step towards career fulfilment

Duty Manager - Kissing Gate employer: Select Service Partner UK Ltd

At Kissing Gate, located in the vibrant Liverpool Airport, we pride ourselves on being a leading employer in the food travel sector, offering competitive pay rates and additional incentives for night shifts. Our dynamic work culture fosters growth and development, providing employees with opportunities to lead in a fast-paced environment while delivering exceptional customer service. Join us to be part of a passionate team that values your contributions and supports your career journey in an exciting location.
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Contact Detail:

Select Service Partner UK Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager - Kissing Gate

✨Tip Number 1

Familiarise yourself with the specific brands and food offerings at Kissing Gate. Understanding their menu and service style will help you demonstrate your passion for food and travel during any interviews.

✨Tip Number 2

Highlight your leadership experience in fast-paced environments. Be ready to share examples of how you've successfully managed teams or improved customer service in previous roles, as this is crucial for a Duty Manager position.

✨Tip Number 3

Prepare to discuss your approach to handling challenges, especially in a busy airport setting. Think of scenarios where you maintained high service standards under pressure, as this will resonate well with the hiring team.

✨Tip Number 4

Since the role requires working varied shifts, including early mornings and weekends, be ready to express your flexibility and willingness to adapt to the shift patterns. This shows your commitment to the role and the team.

We think you need these skills to ace Duty Manager - Kissing Gate

Leadership Skills
Customer Service Excellence
Team Management
Conflict Resolution
Time Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Knowledge of Food and Beverage Operations
Cash Handling
Health and Safety Regulations
Ability to Work Under Pressure
Flexibility in Shift Patterns
Understanding of Alcohol Licensing Laws

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Duty Manager position. Highlight key skills such as leadership, customer service, and experience in a fast-paced environment.

Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the Bar Duty Manager role. Emphasise any previous management roles, customer service experience, and your ability to work flexible hours.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and travel, as well as your motivation to lead a team. Mention specific examples of how you've driven excellence in customer service in past roles.

Prepare for References: Since references from the last 5 years are required, reach out to former employers or colleagues who can vouch for your skills and work ethic. Ensure they are prepared to provide positive feedback when contacted.

How to prepare for a job interview at Select Service Partner UK Ltd

✨Know the Company

Before your interview, take some time to research the Kissing Gate and its offerings. Familiarise yourself with their brands and services, as well as their commitment to customer service. This will show your genuine interest in the role and help you answer questions more effectively.

✨Demonstrate Leadership Skills

As a Duty Manager, you'll need to lead a team in a fast-paced environment. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and drive excellence in customer service.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about how you would handle difficult situations, such as a dissatisfied customer or a staffing issue during peak hours. Practising these scenarios can help you respond confidently.

✨Understand the Shift Requirements

Since the role involves working varied shifts, including early mornings and weekends, be prepared to discuss your availability. Show that you're flexible and willing to adapt to the needs of the business, which is crucial for a Duty Manager position.

Duty Manager - Kissing Gate
Select Service Partner UK Ltd
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