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- Tasks: Lead the Restaurant & Bar, ensuring top-notch guest experiences and team development.
- Company: The Botanist is a modern restaurant that values individuality and creativity.
- Benefits: Enjoy 50% off dining, free meals on shift, guaranteed days off for your birthday, and education subsidies.
- Why this job: Join a vibrant team, develop your skills, and pave your way to future management roles.
- Qualifications: Open-mindedness and a passion for hospitality are essential; experience in a similar role is a plus.
- Other info: Access to financial support, wellness resources, and a community that feels like family.
SSP UK Duty Manager at Starbucks – Bath Station Pay Rate: £13.17 per hour + an additional £1.50 per hour for hours worked between 12am to 6am. Shift Pattern: Part time, scheduled between 5am and 9pm including weekends. Due to some responsibilities within the Duty Manager (Team Leader) role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol. If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. Join our dynamic team as a valued Duty Manager (Team Leader), where every day brings exciting challenges in a fast-paced environment. Be the face of exceptional customer service, where your passion for excellence meets our commitment to exceeding expectations. Embrace innovation and teamwork while making a real difference! WHY JOIN SSP AS DUTY MANAGER (TEAM LEADER)? At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits: 75% discount on your meal while on shift. Free onsite parking Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK. Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply) (email address removed) App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones. Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance. Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme. Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave. Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more. Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition. Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more. AS A DUTY MANAGER (TEAM LEADER) YOU’LL: Have at least 1 year experience working as a supervisor in hospitality or retail role. Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service. Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries. Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation. Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations. Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation. Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service. Feel like you could belong at SSP? Apply now and start the best part of your journey as Duty Manager! SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives
Duty Manager employer: Select Service Partner UK Ltd
Contact Detail:
Select Service Partner UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarize yourself with the restaurant and bar industry standards. Understanding the latest trends in guest experience and service efficiency will help you stand out as a candidate who is ready to take on the responsibilities of a Duty Manager.
✨Tip Number 2
Network with current employees or managers in similar roles. Engaging with them can provide you with insider knowledge about the company culture at The Botanist and what they value in a Duty Manager.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experiences where you developed team members or improved service processes. Highlighting your ability to train and mentor others will align well with the expectations of this role.
✨Tip Number 4
Demonstrate your adaptability and willingness to learn from other departments. Being open-minded and showing that you can collaborate across teams will be crucial for your success as a Duty Manager at The Botanist.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Duty Manager position at The Botanist. Understand the key responsibilities, such as managing the Restaurant & Bar department and ensuring an outstanding guest experience.
Highlight Relevant Experience: In your application, emphasize any previous experience in hospitality management or similar roles. Showcase your ability to lead teams, manage stock control, and drive sales, as these are crucial for the position.
Showcase Leadership Skills: Demonstrate your leadership qualities in your cover letter. Mention how you have developed team members in the past and your approach to training and appraisals, as this is a key aspect of the role.
Express Your Passion for Hospitality: Convey your enthusiasm for the hospitality industry in your application. Share why you want to work at The Botanist and how you align with their values of individuality and personal growth.
How to prepare for a job interview at Select Service Partner UK Ltd
✨Show Your Passion for Guest Experience
As a Duty Manager, your role revolves around ensuring an outstanding guest experience. Be prepared to share specific examples of how you've enhanced guest satisfaction in previous roles. This will demonstrate your commitment to service excellence.
✨Demonstrate Leadership Skills
You'll be responsible for training and developing team members. Highlight your leadership experiences and how you've successfully coached others. Discuss any strategies you've used to motivate your team and drive performance.
✨Understand the Business Operations
Familiarize yourself with key operational aspects such as stock control, rota management, and sales driving. Be ready to discuss how you would approach these responsibilities and any relevant experiences you have that showcase your operational knowledge.
✨Emphasize Your Adaptability
The job requires an open mind and the ability to learn from other departments. Share instances where you've adapted to new challenges or learned from colleagues in different roles. This will show your willingness to grow and collaborate within the team.
