Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the manager in delivering top-notch customer service and operational excellence.
- Company: Join SSP, the global food travel experts with over 500 brands.
- Benefits: Enjoy up to 50% discount, flexible working, management bonuses, and wellbeing support.
- Why this job: Make a difference daily in a vibrant airport environment while developing your career.
- Qualifications: Experience in leadership roles within fast-paced settings and strong communication skills required.
- Other info: Must pass background checks due to airport regulations; equal opportunity employer.
The predicted salary is between 24000 - 32000 £ per year.
SSP
Make your application after reading the following skill and qualification requirements for this position.
About the Role Assistant General Manager – Kissing Gate Liverpool Airport
If you\’re passionate about food and travel, you\’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you\’re flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As Assistant General Manager, you\’ll be rewarded with a competitive salary of £32,000 and enjoy:
Colleague discount – up to 50%
75% colleague discount when on shift
Friends & Family discount 20% (T&C apply does not apply to all brands)
Flexible working
Management bonus scheme
Access to digital GPs, 24/7 helpline for you & family
Wellbeing support through Retail Trust and family-friendly leave
Variety of networks to support you, Neurodiversity, LGBTQ and many more
Life assurance
Apprenticeships and ongoing development opportunities
Share incentive plan (SIP)
With us, you\’ll be able to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.
What we are looking for in an Assistant General Manager:
Proven experience as an Assistant General Manager or similar leadership role
Background in fast-paced, high-volume environments
A hands-on leader with strong people and communication skills
Passionate about delivering exceptional service and results
Please note that Liverpool Airport is a secure environment, if successful you will have to provide references to cover the last 5 years and undergo a criminal record check to comply with airport regulations.
SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
#LI-HM1
Assistant General Manager - Kissing Gate employer: Select Service Partner UK Ltd
Contact Detail:
Select Service Partner UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager - Kissing Gate
✨Tip Number 1
Familiarise yourself with the brands SSP works with, such as Upper Crust and Starbucks. Understanding their offerings and customer service standards will help you demonstrate your passion for food and travel during interviews.
✨Tip Number 2
Highlight any experience you have in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams or operations under pressure, as this is crucial for the Assistant General Manager role.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate your team. Since the role requires strong people skills, think of ways you've fostered a positive work environment and delivered exceptional service.
✨Tip Number 4
Research the specific requirements for working at Liverpool Airport, including the need for references and a criminal record check. Being knowledgeable about these processes shows your commitment and readiness for the role.
We think you need these skills to ace Assistant General Manager - Kissing Gate
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Assistant General Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in leadership roles, particularly in fast-paced environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to deliver exceptional service.
Write a Strong Cover Letter: In your cover letter, express your passion for food and travel, and explain why you want to work at SSP. Highlight your leadership skills and provide specific examples of how you've successfully managed teams or improved customer service in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Select Service Partner UK Ltd
✨Show Your Passion for Food and Travel
Since the role is centred around food and travel, make sure to express your enthusiasm for both. Share personal experiences related to food or travel that highlight your passion and how it aligns with the company's mission.
✨Demonstrate Leadership Skills
As an Assistant General Manager, you'll need to showcase your leadership abilities. Prepare examples from your past roles where you successfully led a team, resolved conflicts, or improved operational efficiency in a fast-paced environment.
✨Highlight Customer Service Excellence
Exceptional customer service is key in this role. Be ready to discuss specific instances where you went above and beyond to ensure customer satisfaction, and how you plan to instil that same level of service in your team.
✨Prepare for Security Questions
Given the secure environment of Liverpool Airport, be prepared to answer questions regarding your background and references. Ensure you have your references ready and be honest about your history to comply with airport regulations.
