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- Tasks: Manage tyre and maintenance work, ensuring smooth fleet operations.
- Company: Established UK business with over 50 years in commercial vehicle hire.
- Benefits: Competitive salary, 23 days holiday, and a friendly work environment.
- Why this job: Join a customer-focused team and make a real impact on fleet management.
- Qualifications: Strong knowledge of tyres and vehicle maintenance; excellent communication skills.
- Other info: Full-time role with great career progression opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Tyre & Maintenance Controller
Location: Norwich (Office-Based)
Salary: £35,000 – £37,000 (DOE)
Contract: Permanent | Full-Time
Hours: Monday-Friday, 8:00am-5:30pm
About the Company
Our client is a long-established and highly respected UK business with over 50 years of success in the commercial vehicle hire industry. With depots across the country, they supply flexible truck, trailer, and rigid vehicle rental solutions to businesses nationwide. They pride themselves on delivering a truly hassle-free service, taking care of inspections, servicing, MOTs, and breakdown support — so their customers can focus on running their operations. Despite their national reach, they\’re known for their friendly, personal approach and strong customer relationships.
The Role
This is a fast-paced, office-based position at the heart of fleet operations. As a Tyre & Maintenance Controller, you\’ll be the key link between suppliers, depots, technicians, drivers, and customers — keeping vehicles safe, compliant, and on the road. You\’ll spend a large part of your day handling telephone calls, coordinating work, authorising repairs, and keeping everyone updated. It\’s a role that combines technical knowledge, organisation, and great communication skills.
Key Responsibilities
- Authorising and managing tyre work with suppliers
- Authorising and overseeing vehicle maintenance and repair work
- Handling incoming calls relating to breakdowns, service updates, and MOT scheduling
- Providing clear advice and updates to customers on service and repair progress
- Liaising confidently with depots, technicians, drivers, and suppliers
- Maintaining accurate records of authorised and completed work
- Creating and processing invoices
- Responding to queries and providing general support
Skills & Experience Required
- Strong knowledge of tyres and vehicle maintenance (essential)
- Experience in a similar role within transport, fleet, or vehicle maintenance (desirable)
- Excellent telephone manner and customer service skills
- Confident communicator who can work with a range of stakeholders
- Highly organised, proactive, and able to prioritise in a busy environment
What\’s on Offer
Competitive salary of £35,000 – £37,000 (depending on experience)
23 days holiday plus bank holidays
Supportive team environment
Next Steps
Ready to take the next step in your career? To apply or find out more, please contact Katie Dobson at Select Recruitment.
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Tyre And Maintenance Controller employer: Select Recruitment Specialists Ltd
Contact Detail:
Select Recruitment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tyre And Maintenance Controller
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think about how your experience aligns with what they’re looking for.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Tyre And Maintenance Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with tyres and vehicle maintenance. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Tyre/Maintenance Controller position. We love seeing your personality come through, so keep it friendly and professional.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your application reflects your excellent communication skills. Whether it’s in your CV or cover letter, let us know how you’ve effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Select Recruitment Specialists Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of tyres and vehicle maintenance. Be ready to discuss specific types of tyres, common maintenance issues, and how to handle them. This will show that you’re not just a good communicator but also technically savvy.
✨Practice Your Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. You might want to role-play scenarios where you have to explain a technical issue to a customer or negotiate with a supplier. This will help you feel more confident during the actual interview.
✨Show Your Organisational Skills
Prepare examples from your past experience that demonstrate your ability to stay organised and prioritise tasks under pressure. Think of times when you successfully managed multiple requests or handled a breakdown situation efficiently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to customer service or how they handle fleet management challenges. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
