At a Glance
- Tasks: Handle customer queries via email and social media, ensuring a top-notch experience.
- Company: Blakely Clothing, a trendy Norwich-born fashion brand with a loyal following.
- Benefits: Earn £12.71 per hour with flexible part-time hours and a vibrant team atmosphere.
- Other info: Must be based in Norwich/Norfolk; enjoy a dynamic role in a growing lifestyle brand.
- Why this job: Join a creative team during the exciting Black Friday and Christmas trading period.
- Qualifications: Strong written English and online customer support experience are essential.
Part time hours, a brand people actually care about, and a team that makes coming to work worth it.
Blakely Clothing is a Norwich-born fashion brand with a loyal following across the UK, and they're looking for a part time Customer Service Advisor to join their team From October through to January 2027.
The role is written communication only, no phones, covering customer queries via email and social media, processing exchanges and vouchers, and liaising with internal teams on delivery, stock, and shipment issues.
It's a focused, manageable role that suits someone who communicates well in writing and takes customer experience seriously.
If you have online customer support experience and strong written English, you'll be well placed here.
A genuine interest in fashion and online retail will make the day-to-day feel natural rather than just functional.
What the role offers
£12.71 per hour Thursday, Friday and Monday in the Norwich office; Saturday and Sunday from home Blakely has grown from a small Norfolk start-up into a nationally recognised lifestyle brand, and the team behind it reflects that energy, social, creative, and genuinely invested in what they're building.
This Customer Service Advisor role runs through a key trading period, including Black Friday and Christmas, making it a busy and rewarding stint with a brand worth working for.
- Please note this role is not remote based and you must be based in Norwich/Norfolk
- Get in touch with Indiah Select Recruitment today if this sounds like the right fit
Part time Customer Service Advisor - Blakely employer: Select Recruitment Specialists Ltd
Select Recruitment Specialists Ltd is an excellent employer, offering a dynamic work environment where Maintenance Operatives can thrive while supporting local schools in Woodbridge. With a strong emphasis on employee growth, safety, and a comprehensive benefits package, the company fosters a culture of autonomy and teamwork, making it a rewarding place for those seeking meaningful employment in the community.
Contact Details:
Select Recruitment Specialists Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part time Customer Service Advisor - Blakely
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Select Recruitment Specialists Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Select Recruitment Specialists Ltd and let us see your personality shine through!
We think you need these skills to ace Part time Customer Service Advisor - Blakely
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Select Recruitment Specialists Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Select Recruitment Specialists Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Select Recruitment Specialists Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Select Recruitment Specialists Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Select Recruitment Specialists Ltd will surely appreciate.
