Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Shape processes and systems in a brand-new department impacting 7,000 residents.
- Company: Dynamic organisation focused on social housing and community welfare.
- Benefits: Competitive salary, career development, and the chance to lead a dedicated team.
- Other info: Opportunity to build strong relationships and influence strategic decisions.
- Why this job: Make a real difference in residents' lives while driving process improvements.
- Qualifications: Experience in service charge and rent management within housing associations or property management.
The predicted salary is between 45000 - 55000 £ per year.
My client has created a brand-new department within their organisation, giving you the rare opportunity as a Service Charges & Rent Manager to shape processes, systems, and team culture from the ground up. This is a role where you'll directly impact the lives of over 7,000 residents across the social housing sector, acting as their advocate to ensure value for money, transparency, and fairness in every decision you make.
As a Service Charges & Rent Manager, you'll have the opportunity to take operational responsibility for the complete lifecycle of service charges and rent management across a diverse portfolio of homes, homeowners, freeholders, and garages. You'll develop and manage annual budgets, oversee billing and administration for complex variable service charges, estate charges, sinking funds, and multiple rent regimes, whilst ensuring full compliance with leasehold legislation, Section 20 processes, and the Regulator of Social Housing's Consumer Standards.
Leading a dedicated team, you'll drive process improvements, implement new systems and technologies, and build strong relationships with residents, contractors, and internal stakeholders—all whilst deputising for the Head of Service Charges, Rent and Income on strategic matters.
This Service Charges & Rent Manager role would suit someone with substantial experience in service charge and rent management within housing associations, property management.
Service Charges and Rent Manager in Norwich employer: Select Recruitment Specialists Ltd
Contact Detail:
Select Recruitment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charges and Rent Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in service charges and rent management. Attend industry events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your experience in managing service charges and rent. Include examples of how you've improved processes or saved costs—this will make you stand out when chatting with hiring managers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you admire. Express your interest in their new department and how you can contribute to shaping their processes and team culture.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities tailored for you. Plus, applying directly shows your enthusiasm and commitment to joining our team in making a difference for residents across the social housing sector.
We think you need these skills to ace Service Charges and Rent Manager in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Service Charges & Rent Manager role. Highlight your experience in service charge management and any relevant achievements that showcase your ability to impact residents positively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about social housing and how you can contribute to shaping our new department. Be sure to mention your understanding of compliance and budget management, as these are key for this role.
Showcase Your Leadership Skills: As a Service Charges & Rent Manager, you'll be leading a team. Make sure to include examples of your leadership experience in your application. We want to see how you've driven process improvements and built strong relationships in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to us quickly and allows you to easily track your application status. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Select Recruitment Specialists Ltd
✨Know Your Numbers
As a Service Charges & Rent Manager, you'll be dealing with budgets and complex billing. Brush up on your financial knowledge and be ready to discuss how you’ve managed budgets in the past. Prepare examples of how you've ensured transparency and fairness in financial decisions.
✨Understand the Legislation
Familiarise yourself with leasehold legislation, Section 20 processes, and the Regulator of Social Housing's Consumer Standards. Being able to speak confidently about these regulations will show that you’re serious about compliance and can navigate the complexities of the role.
✨Showcase Your Leadership Skills
This role involves leading a team, so be prepared to share your leadership style and experiences. Think of specific instances where you’ve driven process improvements or implemented new systems. Highlight how you build relationships with both your team and stakeholders.
✨Be Resident-Focused
Since this position directly impacts over 7,000 residents, demonstrate your commitment to their needs. Prepare to discuss how you’ve acted as an advocate for residents in previous roles and how you plan to ensure value for money and fairness in your decisions.