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- Tasks: Manage service charges and rent for over 7,000 residents, ensuring fairness and transparency.
- Company: A forward-thinking organisation dedicated to social housing and community impact.
- Benefits: Competitive salary, career development opportunities, and a chance to make a real difference.
- Why this job: Be an advocate for residents and lead improvements in service charge management.
- Qualifications: Experience in financial management and strong leadership skills required.
- Other info: Join a new department with the potential for significant career growth.
The predicted salary is between 40000 - 50000 £ per year.
My client has created a brand-new department within their organisation, giving you the rare opportunity to directly impact the lives of over 7,000 residents across the social housing sector, acting as their advocate to ensure value for money, transparency, and fairness in every decision you make.
As a Service Charges Manager, you will have the opportunity to take operational responsibility for the complete lifecycle of service charges and rent management across a diverse portfolio of homes, homeowners, freeholders, and garages. You will develop and manage annual budgets, oversee billing and administration for complex variable service charges, estate charges, sinking funds, and multiple rent regimes, whilst ensuring full compliance with leasehold legislation, Section 20 processes, and the Regulator of Social Housing's Consumer Standards.
Leading a dedicated team, you will drive process improvements, implement new systems and technologies, and build strong relationships with residents, contractors, and internal stakeholders, all whilst deputising for the Head of Service Charges, Rent and Income on strategic matters.
Service Charges and Rent Manager in Norfolk employer: Select Recruitment Specialists Ltd
Contact Detail:
Select Recruitment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charges and Rent Manager in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector on LinkedIn or at local events. Building connections can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to service charges and rent management, so you can show how your skills align with their mission.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to budget management and compliance. We want you to feel confident and ready to showcase your expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Charges and Rent Manager in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Service Charges and Rent Manager role. Highlight any relevant experience in budget management, compliance, and team leadership to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about social housing and how you can advocate for residents. Be specific about your achievements and how they relate to the responsibilities of the role.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention instances where you’ve improved processes or implemented new systems. We love candidates who can think outside the box and drive positive change!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Select Recruitment Specialists Ltd
✨Know Your Numbers
As a Service Charges and Rent Manager, you'll be dealing with budgets and financials. Brush up on your knowledge of service charge calculations, variable charges, and compliance with leasehold legislation. Be ready to discuss how you've managed budgets in the past and any specific examples of cost-saving measures you've implemented.
✨Showcase Your Advocacy Skills
This role is all about being an advocate for residents. Prepare examples that demonstrate how you've ensured transparency and fairness in previous roles. Think about times when you've had to mediate between different stakeholders and how you maintained strong relationships while advocating for residents' needs.
✨Emphasise Process Improvements
The job involves driving process improvements and implementing new systems. Come prepared with ideas or examples of how you've successfully improved processes in your previous positions. Highlight any technologies you've used to streamline operations and how they benefited the organisation.
✨Team Leadership Matters
You'll be leading a dedicated team, so it's crucial to showcase your leadership skills. Think about your management style and prepare to discuss how you've motivated teams in the past. Be ready to share specific instances where your leadership made a positive impact on team performance or project outcomes.