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- Tasks: Engage with inbound customers and provide exceptional service without cold calling.
- Company: Well-established business with a refreshing approach to customer contact.
- Benefits: Competitive pay, bonus scheme, pension, holiday allowance, and full training.
- Why this job: Build a real career with growth opportunities in a supportive environment.
- Qualifications: Customer service experience or a strong desire to learn and grow.
- Other info: Promotes from within, ensuring real progression for dedicated team members.
The predicted salary is between 31500 - 40500 £ per year.
Are you looking for a call centre role where the hard work is already done for you? We are recruiting for one of our well-established clients for Call Centre Agents based in Norwich on behalf of a well-established business that takes a refreshing approach to customer contact. You will only ever speak to inbound and proactive customers, meaning there is no cold calling, no chasing just quality conversations with people who actually want to talk to you.
This is a fantastic opportunity for someone who wants to build a real career, not just fill a seat. Whether you are an experienced customer service professional or someone with the right attitude and a hunger to learn, this company will invest in you from day one.
What’s in it for you?
- Excellent hourly pay, competitive and paid via PAYE
- Bonus scheme on top of your hourly rate
- Contributory pension scheme
- Holiday allowance
- Full training and ongoing support provided from day one
- OTE of £45,000 per annum
- Real progression opportunities this company promotes from within
What we’re looking for:
- Ambition to grow and progress within the business
- Customer service experience, or simply the drive and attitude to learn
- A confident and professional communicator
- Reliability and a positive, can-do mindset
If you are tired of cold calling or roles that offer no room to grow, this could be exactly what you have been looking for. Apply now or get in touch for a confidential conversation.
Call Centre Agents in London employer: Select Recruitment Specialists Ltd
Contact Detail:
Select Recruitment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Agents in London
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about quality conversations, try role-playing with a friend or family member to get comfortable with different scenarios you might encounter.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with potential employers, let your passion for customer service shine through. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that dream job.
We think you need these skills to ace Call Centre Agents in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the company. A bit of flair can make your application stand out from the crowd.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your customer service experience or any relevant skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the position.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, just like the quality conversations we have with our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the details you need about the role there too!
How to prepare for a job interview at Select Recruitment Specialists Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the call centre industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Call Centre Agent, communication is key. During the interview, practice clear and confident speaking. Use examples from your past experiences to demonstrate how you've successfully handled customer interactions, showcasing your ability to engage in quality conversations.
✨Highlight Your Attitude and Ambition
The company is looking for candidates with a positive mindset and a desire to grow. Be sure to express your enthusiasm for learning and progressing within the business. Share specific instances where you've shown ambition or taken initiative in previous roles.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's training programmes, progression opportunities, and team culture. This shows that you're serious about your future with them and helps you assess if it's the right fit for you.