At a Glance
- Tasks: Support dynamic sales teams and handle customer enquiries in a fast-paced environment.
- Company: Fast-growing supplier of aftermarket parts with a supportive team culture.
- Benefits: Competitive salary, ongoing training, and opportunity for career growth.
- Why this job: Make a real impact on customer satisfaction and company success.
- Qualifications: Fluent in English and French, with sales office experience.
- Other info: Comprehensive handover support from the current postholder to ensure smooth transition.
The predicted salary is between 30000 - 42000 £ per year.
Are you bilingual and thrive in a fast-paced environment? Do you have experience supporting sales teams and handling technical customer enquiries? If so, I want to hear from you. My fantastic client is seeking someone on-site, Monday to Friday based at their UK headquarters, supporting two dynamic sales teams and delivering exceptional customer service across the UK and France.
THE OPPORTUNITY
My client is a fast-growing supplier of aftermarket parts and service solutions and is now looking for an organised, proactive Sales Administrator to join their busy sales office and play a key role in supporting their sales and service operations.
WHAT YOU'LL DO
- Coordinate daily customer enquiries from the UK and France via phone and email
- Support the sales teams with accurate quotations for spare parts, service visits, and maintenance packages
- Process customer orders, ensuring correct pricing, lead times, and part identification
- Liaise with the supply chain team to confirm availability, pricing, and delivery schedules
- Coordinate dispatch of goods, including basic export documentation for EU and international shipments
- Maintain customer records, order histories, and CRM data
- Support the service department with scheduling, parts allocation, and follow-up communication
- Provide after-sales support, including order updates, tracking information, and issue resolution
- Work closely with the internal team to ensure smooth workflow and excellent customer experience
- Assist with general administrative duties within the sales office
WHAT MY CLIENT IS LOOKING FOR
Language Skills (Essential)
- Fluent in English and French - mainly written, spoken desirable
- Written French is particularly important for customer correspondence and documentation.
Experience & Background
- Experience working in a busy sales office
- Strong understanding of quotation preparation, order processing, and customer service
- Familiarity with basic export procedures (commercial invoices, packing lists, Incoterms) is desirable
Key Qualities
- Excellent communication skills and a confident telephone manner
- Strong attention to detail with the ability to manage multiple tasks simultaneously
- Competent IT skills, including CRM systems, Microsoft Office, and email platforms
- A proactive, organised, and customer-focused approach
Why join them?
- Competitive salary based on experience
- Opportunity to grow within a rapidly expanding business
- Supportive team environment with ongoing training
- A role where your contribution directly impacts customer satisfaction and company success
- Knowledge transfer support: The current postholder is retiring and available for a handover period to help you settle into the role
THE HANDOVER
My client recognises this is an important role with significant customer relationships and operational knowledge. The current postholder will be available during your first weeks to provide comprehensive handover and support your transition. This is an excellent opportunity to learn the business from someone with deep expertise. My client prides themselves on delivering rapid, reliable support to their customers and maintaining strong, long-term relationships built on trust, technical knowledge, and excellent service.
Ready to join their team? I’d love to hear from you. Please submit your CV and a brief cover letter highlighting your relevant experience, particularly your sales support/admin office background and French language skills. Reach out to Emma at Select NOW.
Sales Administrator (Fluent In French) in Gloucester employer: Select Recruitment Specialists Ltd
Contact Detail:
Select Recruitment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator (Fluent In French) in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know about openings in sales administration. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales support and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Show off your bilingual skills! If you're fluent in French, make sure to highlight this during interviews. It’s a key asset for the role, so don’t shy away from demonstrating your language prowess.
✨Tip Number 4
Apply directly through our website! This not only shows your enthusiasm but also ensures your application gets to the right people quickly. Plus, it’s a great way to stay updated on any new roles that pop up.
We think you need these skills to ace Sales Administrator (Fluent In French) in Gloucester
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluency in both English and French, make sure to highlight your language skills prominently in your CV and cover letter. Use clear examples of how you've used your French in a professional setting, especially in customer correspondence.
Tailor Your CV to the Role: Take a good look at the job description and tailor your CV to match. Emphasise your experience in sales support and any relevant administrative tasks you've handled. We want to see how your background aligns with what our client is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Keep it brief but impactful. Mention specific experiences that relate to the role, like handling customer enquiries or processing orders. Don’t forget to express your enthusiasm for joining a fast-paced environment!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Select Recruitment Specialists Ltd
✨Brush Up on Your French
Since the role requires fluent French, make sure to practice your language skills before the interview. Prepare to discuss your experience in both English and French, especially when it comes to customer correspondence and documentation.
✨Know the Sales Process
Familiarise yourself with the sales process, including quotation preparation and order processing. Be ready to share examples from your past experiences that demonstrate your understanding of these areas and how you can support the sales teams effectively.
✨Show Off Your Organisational Skills
This role demands strong organisational abilities. Think of specific instances where you've successfully managed multiple tasks simultaneously. Highlight your proactive approach and attention to detail during the interview to show you're the right fit for a busy sales office.
✨Prepare Questions About the Company
Research the company and its products beforehand. Prepare thoughtful questions about their operations, customer service approach, and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.