Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the front of house team, ensuring exceptional customer service and menu development.
- Company: Join a passionate, privately owned business that loves tea and coffee in beautiful North Norfolk.
- Benefits: Enjoy competitive salary, free drinks, lunches, staff discounts, and a supportive team culture.
- Why this job: This role offers a chance to shine in a thriving business while creating memorable customer experiences.
- Qualifications: Experience in front of house management, strong leadership skills, and a passion for tea and coffee required.
- Other info: Immediate start available with opportunities for professional development and career progression.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Front of House Manager – Busy Restaurant Full-time Daytime Hours | Norfolk | £32,000 – £37,000
Select Recruitment is working with a well-established hospitality business to find an experienced and people-focused Front of House Manager to lead their busy restaurant. This hands-on role is perfect for someone who thrives in fast-paced hospitality and is passionate about exceptional customer service.
Responsibilities
- Lead, motivate and manage the front of house team to deliver excellent service consistently
- Uphold high standards in customer care, cleanliness, presentation and compliance
- Drive sales performance and support achievement of targets and KPIs
- Recruit, train, develop and coach team members with ongoing feedback and support
- Foster a positive, inclusive and professional team environment
- Work collaboratively with the Head Chef to ensure seamless service and strong front/back of house partnership
- Support operational planning including rotas, stock control and continuous improvement initiatives
- Handle customer feedback professionally, resolve issues and identify opportunities to enhance the guest experience
- Contribute ideas and initiatives for the continued growth and development of the restaurant
Essential Requirements
- Proven experience in a front of house management role
- Strong leadership and people management skills
- Food Hygiene Certificate
- Availability to work full-time on alternate weekends (likely every weekend during peak periods)
What’s on Offer
- Salary: £32,000 – £37,000 depending on experience
- Family-run, friendly working environment
- Excellent staff benefits and discounts
How to Apply
To apply for this role, please contact Stew at Select Recruitment or apply with your CV.
Our client is committed to creating a diverse and inclusive team that brings skills, energy and enthusiasm to the workplace
#J-18808-Ljbffr
Front Of House Manager employer: Select Recruitment Specialists Ltd
Contact Detail:
Select Recruitment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House Manager
✨Tip Number 1
Familiarise yourself with the local tea and coffee culture in Norfolk. Understanding the preferences of the clientele can help you connect better during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully motivated teams in previous roles. Be ready to share specific examples that highlight your ability to create a positive work environment.
✨Tip Number 3
Research the company’s menu and be prepared to suggest ideas for seasonal offerings or improvements. Showing initiative and creativity in menu development can set you apart from other candidates.
✨Tip Number 4
Demonstrate your customer service philosophy by sharing stories of how you've handled challenging situations in the past. This will showcase your commitment to exceptional customer satisfaction, which is key for this role.
We think you need these skills to ace Front Of House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in front of house management and showcases your passion for tea and coffee. Use specific examples that demonstrate your leadership skills and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your values align with their focus on high-quality food and exceptional customer service, and include any creative ideas you have for menu development.
Highlight Relevant Skills: In your application, emphasise your strong organisational skills, ability to work flexible hours, and experience with team leadership. Make sure to mention any knowledge of food safety regulations and POS systems, as these are important for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Select Recruitment Specialists Ltd
✨Show Your Passion for Tea and Coffee
Make sure to express your genuine love for tea and coffee during the interview. Share any personal experiences or knowledge you have about different types of tea and coffee, as this will resonate with the company's values and mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated staff, handled conflicts, or improved service standards, as this role heavily relies on strong leadership.
✨Highlight Customer Service Excellence
Be ready to discuss your approach to customer service. Share anecdotes that showcase your ability to create memorable experiences for guests and how you handle feedback or complaints professionally.
✨Discuss Menu Development Ideas
Since the role involves contributing to menu development, come prepared with some creative ideas or suggestions. This shows your initiative and willingness to enhance the customer experience through quality food offerings.
