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For Companies At a Glance
- Tasks: Lead a vibrant front of house team and ensure exceptional customer service.
- Company: A well-established, family-run restaurant with a friendly atmosphere.
- Benefits: Competitive salary, staff discounts, and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in front of house management and strong leadership skills.
- Other info: Opportunity for growth in a fast-paced hospitality setting.
The predicted salary is between 32000 - 37000 £ per year.
Select Recruitment is working with a well-established hospitality business to find an experienced and people-focused Front of House Manager to lead their busy restaurant. This hands-on role is perfect for someone who thrives in fast-paced hospitality and is passionate about exceptional customer service.
About the Role
- Manage a large front of house team, maintain outstanding service standards, drive sales performance, and build a positive team culture.
- Work closely with the Head Chef and Senior Catering & Hospitality Manager to play a key part in the ongoing development of our client’s operation.
Key Responsibilities
- Lead, motivate and manage the front of house team to deliver excellent service consistently.
- Uphold high standards in customer care, cleanliness, presentation and compliance.
- Drive sales performance and support achievement of targets and KPIs.
- Recruit, train, develop and coach team members with ongoing feedback and support.
- Foster a positive, inclusive and professional team environment.
- Work collaboratively with the Head Chef to ensure seamless service and strong front/back of house partnership.
- Support operational planning including rotas, stock control and continuous improvement initiatives.
- Handle customer feedback professionally, resolve issues and identify opportunities to enhance the guest experience.
- Contribute ideas and initiatives for the continued growth and development of the restaurant.
Essential Requirements
- Proven experience in a front of house management role.
- Strong leadership and people management skills.
- Food Hygiene Certificate.
- Availability to work full-time on alternate weekends (likely every weekend during peak periods).
What’s on Offer
- Salary: £32,000 - £37,000 depending on experience.
- Family-run, friendly working environment.
- Excellent staff benefits and discounts.
How to Apply
To apply for this role, please contact Stew at Select Recruitment or apply with your CV. Our client is committed to creating a diverse and inclusive team that brings skills, energy and enthusiasm to the workplace.
Front of House Manager in Croxton employer: Select Recruitment Specialists Ltd
Contact Detail:
Select Recruitment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager in Croxton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front of House Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We suggest role-playing with a friend to get comfortable talking about your experience and how you handle challenges.
✨Tip Number 3
Showcase your passion for hospitality! When you get the chance to meet potential employers, share your enthusiasm for creating exceptional guest experiences. It’s all about making that personal connection!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Front of House Manager gig, and applying directly can give you a better shot at standing out from the crowd.
We think you need these skills to ace Front of House Manager in Croxton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Front of House Manager role. Highlight your leadership abilities and any relevant hospitality experience to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and how you’ve successfully managed teams in the past. We want to see your personality come through, so don’t hold back!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive sales and maintain high service standards. Numbers speak volumes, so if you’ve improved KPIs, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Select Recruitment Specialists Ltd
✨Know Your Stuff
Before the interview, make sure you know the ins and outs of the restaurant and its values. Research their menu, service style, and any recent news about them. This shows you're genuinely interested and ready to contribute.
✨Showcase Your Leadership Skills
As a Front of House Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and managed a team. Highlight how you’ve handled challenges and driven performance.
✨Customer Service is Key
Be ready to discuss your approach to exceptional customer service. Think of specific instances where you turned a negative experience into a positive one. This will demonstrate your problem-solving skills and commitment to guest satisfaction.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about the restaurant's goals, team culture, or how they handle feedback. This not only shows your interest but also helps you gauge if it’s the right fit for you.
