At a Glance
- Tasks: Manage certificate uploads and damages while supporting the hire desk with customer queries.
- Company: Join Laing O'Rourke, a leading international engineering and construction company.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Other info: Accessible recruitment process for all candidates, including those with disabilities.
- Why this job: Be part of a passionate team delivering state-of-the-art infrastructure projects.
- Qualifications: Strong attention to detail and ability to manage multiple priorities.
The predicted salary is between 25000 - 30000 £ per year.
Location: Dartford, Kent
Sponsorship: Please note: We are unable to offer visa sponsorship for this role.
About The Role
This role sits within our Select Plant Hire team and is focused on taking ownership of key administrative and operational processes that keep the function running smoothly. The successful candidate will primarily manage certificate uploads and damages, ensuring accuracy, compliance and timely completion. There is also scope to support with disposals over time. Alongside this, the role will provide ad hoc support to the hire desk, assisting with inbox management and customer queries when required. This is a role that requires strong attention to detail and consistency, with the ability to prioritise effectively and switch between tasks when needed.
What will the role look like?
- Take ownership of certificate uploads, ensuring all records are accurate and up to date
- Manage and track damages, liaising with internal teams to resolve issues
- Support with disposals activity where required
- Provide additional support to the hire desk inbox during busy periods
- Handle incoming calls and queries in a professional and timely manner
- Maintain accurate records and support general administrative processes
- Work collaboratively with the wider team to ensure smooth day to day operations
- Uphold health, safety and compliance standards at all times
What skills and experience are we looking for?
- Confident using systems and IT tools, with strong attention to detail
- Comfortable working in a role that involves repetitive or process driven tasks
- Able to manage own workload and switch between priorities when needed
- A resilient and reliable approach, with a willingness to take ownership
- Quick to pick up new tasks and processes
- Strong team fit, able to work well within a direct and fast moving environment
About Us
Laing O'Rourke are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia. Certainty, reliability, quality – this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.
As part of the Disability Confident scheme, we would like to enable access to candidates with long term conditions and disabilities through the ‘Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know if you would like to opt in to this scheme and let us know if you require any adjustments for the interview process. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email resourcingteam@laingorourke.com
Lifting Equipment Hire Desk Administrator in Dartford employer: Select Plant Hire
Laing O'Rourke is an exceptional employer, offering a dynamic work environment in Dartford, Kent, where employees are encouraged to take ownership of their roles and contribute to meaningful projects in the engineering and construction sector. With a strong focus on teamwork, employee development, and a commitment to health and safety, we provide ample opportunities for growth and learning, ensuring that our staff feel valued and supported in their careers. Join us to be part of a company with over 150 years of experience, dedicated to delivering quality and reliability for our clients while fostering an inclusive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Lifting Equipment Hire Desk Administrator in Dartford
✨Tip Number 1
Get to know the company! Research Laing O'Rourke and their projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative roles, especially those focusing on attention to detail and managing multiple tasks. We can help you with mock interviews to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about the opportunity.
We think you need these skills to ace Lifting Equipment Hire Desk Administrator in Dartford
Some tips for your application 🫡
Show Off Your Attention to Detail:In your application, make sure to highlight your strong attention to detail. This role is all about accuracy, so share examples of how you've managed records or handled tasks that required precision.
Be Clear About Your IT Skills:Since the job involves using various systems and IT tools, don’t forget to mention your comfort level with technology. Give us a quick rundown of the tools you’ve used and how they helped you in previous roles.
Demonstrate Your Ability to Prioritise:We love candidates who can juggle multiple tasks! In your application, explain how you manage your workload and switch between priorities effectively. A little story about a busy day could go a long way!
Apply Through Our Website:Finally, make sure to apply through our website. It’s the best way for us to see your application and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Select Plant Hire
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Lifting Equipment Hire Desk Administrator role. Familiarise yourself with processes like certificate uploads and damage management. This will show that you're serious about the position and ready to hit the ground running.
✨Show Off Your Attention to Detail
Since this role requires strong attention to detail, be prepared to discuss examples from your past experiences where you've demonstrated this skill. Whether it’s managing records or handling customer queries, having specific instances ready will help you stand out.
✨Be Ready to Juggle Tasks
The job involves switching between various tasks, so think of times when you've successfully managed multiple priorities. During the interview, share how you stay organised and ensure nothing slips through the cracks, especially in a fast-paced environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the tools they use for managing the hire desk. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
