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- Tasks: Manage and support internal systems, ensuring optimal performance and user support.
- Company: Join a dynamic team in West Bromwich focused on innovative system solutions.
- Benefits: Enjoy a competitive salary with opportunities for professional growth and development.
- Why this job: Be part of a supportive culture that values training and compliance while making a real impact.
- Qualifications: Some experience is desirable; tech-savvy individuals are encouraged to apply.
- Other info: This is a full-time, office-based role with a Monday to Friday schedule.
The predicted salary is between 20000 - 30000 £ per year.
The Systems Administrator manages and supports the organisation's internal systems, including Shopwork, Care Beans, Camascope QCS, and flexi-bee. This role ensures optimal system performance, security, and uptime while supporting employees with basic admin, minor technical issues, and system-related tasks. To also support the training department with training admin in inviting staff to mandatory training courses at Head Office, allocating online training and monitoring training compliance in line with both company and regulator standards.
Key Responsibilities:
- System Maintenance & Administration: Maintain and update internal software platforms (e.g., Shopwork, Camascope, Care Beans, Flexibee, and QCS). Monitor system health and troubleshoot performance issues, or escalate to the systems and monitoring manager when required.
- User Support & Access Management: Manage user accounts, permissions, and roles across systems (e.g. onboarding/offboarding staff). Serve as a first point of contact for internal tech support requests. Document and resolve technical issues efficiently or pass to the systems Manager to fix or support. Work directly with the training department in allocating online and face-to-face training on internal systems and be a point of call for employee training queries, rotas, and working towards a 98% training compliance target.
- Security & Compliance: Enforce IT security protocols and monitor systems for unauthorised access or vulnerabilities. Support compliance with data protection policies (e.g. GDPR, HIPAA if applicable). Coordinate periodic access reviews and audits. Develop documentation for systems processes, configurations, and standard operating procedures. Work closely and be responsive with HR, Operations, and Training department leads to align systems functionality with team needs. Keeping the inbox responsive and flagging to your line manager complex interventional tasks.
About you: Some experience is desirable but not essential.
Candidates with experience of; DBA, Database Administrator, Data Analyst, Commercial Analyst, Analyst, Information Analyst, Client Data Analyst, Database Management, System Administrator, Administrator, IT Administration, IT Maintenance, IT Systems Support, IT Service Desk Technician and IT Systems Support will also be considered for this role.
Systems Administrator employer: Select Lifestyles
Contact Detail:
Select Lifestyles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Administrator
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, such as Shopwork and Care Beans. Having a basic understanding of these platforms will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Network with current or former employees of StudySmarter on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific challenges faced by the Systems Administrator role, which can help you tailor your discussions during the interview.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled technical issues in the past. Be ready to share specific examples that highlight your ability to troubleshoot and resolve problems efficiently, as this is a key aspect of the role.
✨Tip Number 4
Show your enthusiasm for continuous learning and development, especially in relation to IT security and compliance. Mention any relevant courses or certifications you are pursuing or plan to pursue, as this aligns well with the responsibilities of maintaining system security and compliance.
We think you need these skills to ace Systems Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to systems administration. Focus on any previous roles where you managed software platforms, provided user support, or enforced IT security protocols.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your skills align with the job responsibilities. Mention specific experiences that demonstrate your ability to manage internal systems and support users effectively.
Highlight Technical Skills: Clearly list any technical skills or software knowledge that relate to the job description, such as familiarity with Shopwork, Care Beans, or other relevant systems. This will show that you have the necessary background for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Systems Administrator.
How to prepare for a job interview at Select Lifestyles
✨Know Your Systems
Familiarise yourself with the specific systems mentioned in the job description, such as Shopwork, Care Beans, and Camascope. Being able to discuss these platforms and their functionalities will show your potential employer that you are proactive and knowledgeable.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past. Highlight your troubleshooting process and how you managed user support requests, as this role requires a hands-on approach to system maintenance and user assistance.
✨Understand Compliance and Security
Brush up on data protection policies like GDPR and any relevant compliance standards. Be ready to discuss how you would enforce IT security protocols and monitor for vulnerabilities, as this is a key responsibility of the role.
✨Show Team Collaboration
This position involves working closely with various departments, including HR and Training. Prepare to discuss how you have successfully collaborated with different teams in the past and how you can align systems functionality with team needs.
