HR Administrator

Location: West Bromwich

Salary: Competitive

Job Type: Full time, Fixed term contract; 12 months

Estimated Start Date: 14th July 2025

Overview: The role of the HR Administrator is to provide HR support to the business and existing HR team. You will assist in the day-to-day work of the team, which will involve liaising with staff across the company, external agencies and providing administrative support in all aspects of HR/functions. You will be required to advise managers and staff on Employee relations matters and assist in any formal procedures as and when required.

Job Purpose: To provide comprehensive administrative support across the HR function, with a particular focus on employee relations issues, casework, investigations, and the coordination of disciplinary and grievance procedures. The postholder will play a key role in ensuring timely, efficient, and confidential handling of all HR matters, contributing to the smooth running of a busy HR team.

Responsibilities:

• Provide day-to-day HR administrative support, ensuring accurate record-keeping and effective communication.
• Support and coordinate a range of employee relations casework including investigations, disciplinary, capability and grievance procedures.
• Complete DBS application and renewals.
• Undertake photocopying, scanning, filing as required.
• Take accurate notes during formal meetings and compile documentation such as investigation summaries, outcome letters and investigation packs.
• Ensure all casework is logged, tracked and managed within agreed timeframes.
• Confidently handle sensitive or challenging conversations with employees and managers, demonstrating empathy and professionalism.
• Provide first-line HR advice and guidance to managers on a range of people-related matters, escalating complex issues when appropriate.
• Maintain confidentiality and discretion at all times in line with data protection requirements.
• Support the wider HR team with recruitment, onboarding, absence management, and general HR administration.
• Ensure HR systems are kept up to date and support the production of HR metrics and reports.
• Work collaboratively with colleagues across the organisation, building positive working relationships and contributing to team goals.
• Prioritise effectively and work under pressure, particularly during peak periods or when dealing with urgent employee relations matters.
• Conduct audits on staff files as and when required.
• Participate fully in the recruitment process including the reviewing and processing of applications, arranging interviews, participating in the interview process, conducting pre-employment checks, and undertaking/completing all necessary administration.

Essential Requirements:

• CIPD Level 3 qualification.
• Experience supporting employee relations casework including investigations, disciplinary and grievance procedures.
• Experience in providing first-line HR advice.
• Confident in handling difficult conversations with professionalism and discretion.
• Strong administrative and organisational skills with a keen eye for detail.
• Ability to manage a busy workload and meet deadlines under pressure.
• Excellent verbal and written communication skills.
• Able to build effective relationships with colleagues at all levels.
• Discreet, trustworthy, and committed to maintaining confidentiality.
• Proficient in Microsoft Office and HRIS systems.
• A team player with a flexible, can-do approach.
• Experience working in a fast-paced HR function within a medium-to-large organisation.

Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of HR Assistant, Human Resources Assistant, Human Resources Executive, Human Resources Administrator, HR Advisor, Human Resources Advisor, HR Generalist, HR Officer, HR Admin will also be considered for this role.