At a Glance
- Tasks: Support the CEO in executing strategy and managing operations for a high-growth digital identity company.
- Company: Join Select ID, a leader in the UK's digital identity network.
- Benefits: Flexible working, significant exposure to industry leaders, and a chance to shape the future.
- Other info: Dynamic role with genuine responsibility and opportunities for personal growth.
- Why this job: Be part of a transformative project that impacts the UK's digital infrastructure.
- Qualifications: Proactive mindset, strong operational leadership, and excellent communication skills.
The predicted salary is between 90000 - 110000 £ per year.
Head of Operations & Chief of Staff
Location
Flexible UK (regular travel required)
Reporting to
Nick Mothershaw, CEO
Type
- Full-time
- About Select ID
Select ID is building the UK's reusable digital identity network, enabling trusted digital verification between Identity Providers and Relying Parties through a secure, interoperable and scalable scheme.
Working with major financial institutions, technology partners and industry stakeholders, Select ID sits at the centre of one of the UK's most significant digital infrastructure opportunities.
We are at an exciting stage of our journey.
Having secured strategic backing from leading UK banking groups, our focus is now on commercial growth, market adoption and scaling the organisation for the next phase.
The Opportunity
This is not a traditional operations role.
We are looking for someone who wants to be the CEO's right hand person: part Chief of Staff, part Head of Operations, part business builder.
You will work directly alongside the CEO to help turn strategy into execution, ensuring the business runs smoothly while supporting fundraising, governance, finance, commercial delivery, recruitment and stakeholder management.
One hour you may be supporting a board meeting, the next helping close a customer opportunity, reviewing budgets, coordinating key projects, improving reporting, or solving an operational problem.
This role would suit somebody who thrives in ambiguity, enjoys wearing multiple hats, and gains energy from helping a high-growth business succeed.
Key Responsibilities
- CEO & Strategic Support
- Act as a trusted partner to the CEO on strategic and operational priorities
- Drive follow-up and execution of key initiatives
- Prepare board packs, investor updates and management reporting
- Track actions arising from board and leadership meetings
- Support business planning, budgeting and strategic projects
- Provide insight and challenge to improve decision making
- Business Operations
- Build and improve processes that enable the company to scale
- Coordinate cross-functional projects across technology, commercial, policy and operations teams
- Drive organisational effectiveness and accountability
- Manage operational risks and ensure key deliverables remain on track
- Own company-wide planning processes and performance reporting
- Ownership of compliance, certification and due diligence functions
- Ensuring Select ID maintains its certification of to the UK Trust Framework
- Accountable for day to day operational management of Select IDs services
- Finance & Commercial Management
- Work alongside external advisers, accountants and finance providers
- Manage budgeting, forecasting and cash runway tracking and reporting
- Support financial controls, procurement and supplier management
- Track commercial performance and key business metrics
- Assist with fundraising, shareholder engagement and investor reporting
- Governance & Stakeholder Management
- Support board governance and company secretarial activities
- Coordinate interactions with shareholders, strategic partners and advisers
- Help manage relationships across the broader digital identity ecosystem
- Ensure actions, decisions and communications are effectively managed and followed through
- People & Culture
- Help build a high-performance, collaborative culture
- Improve internal communications and employee engagement
- Assist with HR operations, policies and onboarding
What We're Looking For
Essential
- Highly proactive with a bias for action
- Strong commercial and financial acumen
- Proven operational leadership in a fast growing organisation
- Excellent organisational skills and attention to detail
- Proven ability to manage multiple priorities in a fast-moving environment
- Outstanding communication and relationship-building skills
- Ability to operate comfortably with senior executives, investors and partners
- Comfortable taking ownership with limited direction
- Highly Desirable
- Experience in a Chief of Staff, Operations, Strategy, Finance or Business Management role
- Previous responsibility for budgeting, financial reporting or business planning
- Experience within fintech, financial services, technology or a high-growth start-up
- Exposure to venture-backed or investor-owned businesses
- Personal Attributes
We're less interested in job titles and more interested in mindset.
You'll be someone who
- Gets energy from building things rather than maintaining them
- Enjoys solving problems others avoid
- Can switch effortlessly between strategic thinking and practical execution
- Builds strong relationships quickly and naturally
- Is resilient, resourceful and comfortable with change
- Has the judgement to know when to lead and when to support
- Wants to help shape a business and have a visible impact on its success
Why Join Select ID?
- Help build a nationally important piece of digital infrastructure
- Work directly with an experienced founder and industry leader
- Significant exposure to investors, major banks and strategic partners
- Opportunity to shape the future of a rapidly growing business
- Broad role with genuine responsibility from day one
- Ability to influence company strategy, culture and growth
This is a rare opportunity for a high-energy operator who wants a seat at the table and the chance to help build a category-defining business.
Head of Operations and Chief of Staff in Leeds employer: Select ID Ltd
Select ID is an exceptional employer, offering a unique opportunity to work at the forefront of the UK's digital identity landscape. With a flexible working environment and regular travel, employees benefit from significant exposure to industry leaders and investors while playing a pivotal role in shaping the company's strategic direction. The collaborative culture fosters personal growth and innovation, making it an ideal place for those eager to make a meaningful impact in a high-growth setting.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations and Chief of Staff in Leeds
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head of Operations and Chief of Staff at Select ID Ltd!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Select ID Ltd or be willing to refer you for that Head of Operations and Chief of Staff position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Select ID Ltd who’s on the lookout for their next Head of Operations and Chief of Staff star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head of Operations and Chief of Staff role at Select ID Ltd!
We think you need these skills to ace Head of Operations and Chief of Staff in Leeds
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Select ID Ltd. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Select ID Ltd
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Select ID Ltd. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
