At a Glance
- Tasks: Lead and develop a high-performing sales team to drive growth and profitability.
- Company: Join a dynamic company focused on innovation and customer success.
- Benefits: Enjoy a competitive salary, hybrid work, and career development opportunities.
- Other info: Collaborative culture with regular social events and a focus on continuous improvement.
- Why this job: Make a real impact in a fast-paced environment while leading a talented team.
- Qualifications: Experience in managing sales teams and driving commercial success.
The predicted salary is between 60000 - 80000 £ per year.
We’re looking for an experienced and commercially driven individual to join our growing team as an SMR Manager. This is an exciting opportunity for someone who enjoys leading high‑performing teams, driving sales growth, improving profitability, and delivering excellent customer outcomes within a fast‑paced, target‑driven environment.
As the SMR Manager, you’ll play a key role in leading and developing the SMR function, taking ownership of team performance, conversion rates, commercial profitability, partner relationships, and overall channel performance. You’ll work closely with internal teams and external partners to ensure the SMR channel delivers sustainable growth, operational efficiency, and an excellent customer experience. This role combines strategic commercial ownership with hands‑on sales leadership, meaning you’ll remain actively involved in supporting complex deals, improving processes, and driving team performance through strong leadership and coaching.
What You’ll Do
- Lead, coach, and develop the SMR sales team to achieve and exceed revenue, conversion, and profitability targets.
- Create a high‑performance culture with clear accountability, development plans, and regular performance reviews.
- Set and manage KPIs across conversion rates, revenue, margin, customer experience, response times, and compliance standards.
- Analyse sales performance, commercial data, and profitability trends to identify opportunities for growth and improvement.
- Own the commercial performance of the SMR channel, ensuring sustainable and scalable profit growth.
- Identify and improve friction points within the customer and sales journey to improve conversion and operational efficiency.
- Remain actively involved in selling and supporting complex, high‑value, or escalated deals.
- Manage relationships and SLAs with SMR providers and external partners to ensure agreed standards are met.
- Work collaboratively with Finance, Operations, Marketing, Technology, and senior stakeholders to support wider business objectives.
- Ensure all activity complies with FCA regulations, internal governance requirements, and company policies.
- Support continuous improvement initiatives across processes, customer outcomes, and overall channel performance.
What We’re Looking For
- Proven experience managing and developing sales teams within automotive, leasing, financial services, or other regulated environments.
- Strong track record of driving sales growth while protecting profitability and margin performance.
- Experience managing commercial partnerships and SLA‑driven relationships.
- Strong commercial awareness with the ability to analyse KPIs, conversion data, and sales trends.
- Confident balancing leadership responsibilities with hands‑on sales involvement.
- Strong communication, stakeholder management, and people leadership skills.
- Comfortable working within a fast‑paced, target‑driven environment.
- Good understanding of FCA and compliance requirements within a regulated environment.
- Strong organisational, problem‑solving, and decision‑making skills.
- Confident using CRM systems, reporting tools, and Microsoft Office applications.
What Success Looks Like
- Improved SMR conversion rates and profitability.
- Consistent achievement of sales and margin targets.
- High‑performing and engaged sales team.
- Strong and well‑managed SMR partner relationships.
- A scalable and commercially successful SMR channel that supports long‑term business growth.
What We Offer
- Competitive salary and benefits package.
- Hybrid working pattern (3 days office / 2 days home working).
- Career development opportunities within a growing business.
- A collaborative and supportive team environment.
- A fast‑paced and engaging working environment.
- Company and Team Social Events.
Working Hours
Monday to Friday 40 hours per week with a 60‑minute unpaid lunch break.
If you’re a commercially driven leader who enjoys developing teams, driving performance, and creating excellent customer outcomes within a fast‑paced environment, we’d love to hear from you.
SMR Growth Leader - Hybrid, High-Impact Sales & Profit in Reading employer: Select Car Leasing
Join a dynamic and innovative company that prioritises employee growth and development, offering a competitive salary and benefits package alongside a hybrid working model. Our collaborative and supportive team culture fosters high performance and accountability, ensuring you have the tools and opportunities to excel in your role as an SMR Growth Leader. With a focus on driving sales growth and delivering exceptional customer outcomes, you'll be part of a fast-paced environment that values your contributions and encourages continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land SMR Growth Leader - Hybrid, High-Impact Sales & Profit in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to be able to showcase how your experience aligns with their goals. Practice common interview questions and think about how you can demonstrate your leadership and sales skills effectively.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from the interview to remind them of your conversation and keep you top of mind.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace SMR Growth Leader - Hybrid, High-Impact Sales & Profit in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the SMR Manager role. Highlight your achievements in sales growth, team leadership, and any relevant commercial partnerships to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about driving sales and leading teams. Share specific examples of how you've improved performance in previous roles to show us what you can bring to StudySmarter.
Showcase Your Data Skills:Since we love data-driven decisions, make sure to mention your experience with analysing KPIs and sales trends. Give us a glimpse into how you've used data to drive growth and improve profitability in your past roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Select Car Leasing
✨Know Your Numbers
As an SMR Growth Leader, you'll need to demonstrate your understanding of sales metrics and KPIs. Brush up on your knowledge of conversion rates, revenue margins, and profitability trends. Be ready to discuss how you've used data to drive sales growth in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so be prepared to share examples of how you've successfully led and developed high-performing teams. Talk about your coaching methods and how you create a culture of accountability and performance within your team.
✨Understand the Customer Journey
Familiarise yourself with common friction points in the sales process and think about how you can improve them. Be ready to discuss specific strategies you've implemented in the past to enhance customer experience and operational efficiency.
✨Build Relationships
Since managing partnerships is key for this role, come prepared with examples of how you've successfully managed commercial relationships in the past. Highlight your communication skills and how you've ensured that SLAs are met while maintaining strong partner connections.
