Leasing Consultant (Reading)

Are you a customer-focused sales professional looking to build a successful career in the vehicle leasing industry?We\’re growing our Sales team and are looking for motivated, driven individuals who thrive in a fast-paced environment and enjoy delivering outstanding customer service.This is a sales-based, customer-facing role where you\’ll manage inbound enquiries and guide customers through their leasing journey. You\’ll play a key role in shaping the customer experience while directly contributing to the performance and success of the business.What You\’ll DoManage incoming customer sales enquiries and leasing leadsAct as the face of the business, delivering an excellent first impressionGuide customers through their leasing journey in line with our Sales process and DRIVE valuesRespond to new leads and manage existing customers in a timely and professional mannerEnsure all systems and CRM records are kept accurate and up to dateProvide clear, honest and appropriate information to customersWork towards daily and monthly performance targetsSupport the Senior Leasing Consultant, Sales Manager and wider management teamAssist with complaint resolution where requiredCommunicate regularly with your manager on your performance and developmentProduce clear reporting on your sales performanceSupport relationships with key suppliers and internal departmentsMaintain full FCA compliance and complete all required trainingWhat We\’re Looking For Experience working in a busy sales environmentKnowledge of sales processes and systemsExperience within vehicle leasing or the motor industry (desirable)Compliance experience (desirable)A proactive, driven and customer-focused approachApproachable, supportive and confidentStrong problem-solving skillsWhat We Offer Clear progression and career developmentSupportive and ambitious team environmentEmployee Assistance ProgrammeFamily-friendly policies including enhanced maternity and paternity payEnhanced sick pay policyMindfulness coachingBirthday and long-service vouchersCompany and team social eventsSelect Car Leasing ValuesWe support and demonstrate our DRIVE values every day:If you\’re passionate about delivering great customer experiences, enjoy working in sales, and want to build a long-term career in vehicle leasing — we\’d love to hear from you.

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