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- Tasks: Manage tyre and maintenance work, ensuring smooth fleet operations.
- Company: Established UK business with over 50 years in commercial vehicle hire.
- Benefits: Competitive salary, 23 days holiday, and a friendly work environment.
- Why this job: Join a customer-focused team and make a real impact on fleet management.
- Qualifications: Strong knowledge of tyres and vehicle maintenance; excellent communication skills.
- Other info: Full-time role with great career progression opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Tyre/Maintenance Controller
Location: Norwich
Salary: £30,000 (depending on experience)
Contract Type: Permanent, Full-Time
Hours: Monday to Friday, 8:00am – 5:30pm
About the Company
My client is a well-established UK business with over 50 years of experience in commercial vehicle hire. They provide flexible truck, trailer, and rigid vehicle rental services to businesses nationwide, with depots in key locations around the UK.
The business focuses on offering a hassle-free service by taking care of vehicle inspections, servicing, MOTs, and breakdown cover, allowing customers to concentrate on their operations. Known for its customer-focused approach, my client combines nationwide coverage with a personal, friendly service.
Role Overview
The Tyre/Maintenance Controller plays a key role in managing the authorisation of tyre and maintenance work, ensuring the smooth operation of the fleet. The position requires strong technical knowledge, excellent communication skills, and the confidence to liaise with suppliers, depots, technicians, drivers, and customers.
Key Responsibilities
- Authorise and manage tyre work with suppliers.
- Authorise and manage vehicle maintenance and repairs with suppliers.
- Handle incoming calls relating to breakdowns, service updates, and MOT scheduling.
- Provide advice and updates to customers regarding service and repair work.
- Liaise confidently with depots, technicians, drivers, and customers.
- Maintain accurate records of work authorised and completed.
Skills & Experience
- Strong knowledge of tyres and vehicle maintenance (essential).
- Previous experience in a similar role within transport, fleet, or maintenance (desirable).
- Excellent telephone manner and customer service skills.
- Confident communicator, able to deal with different stakeholders effectively.
- Organised, proactive, and able to prioritise tasks under pressure.
Working Hours & Benefits
- Monday to Friday, 8:00am – 5:30pm
- 23 days paid holiday per year, plus bank holidays
- Competitive salary of up to £30,000 depending on experience
Ready to take the next step in your career? Apply today with Select Recruitment and discover why this opportunity is one you won’t want to miss.
To find out more or to put yourself forward, please contact Katie Dobson at Select Recruitment.
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Tyre and Maintenance Controller employer: Select Appointments
Contact Detail:
Select Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tyre and Maintenance Controller
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their services and values, especially how they focus on customer satisfaction. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Tyre and Maintenance Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with tyres and vehicle maintenance. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Tyre/Maintenance Controller position. Be sure to mention your customer service skills and any relevant experience.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, we recommend demonstrating your excellent communication skills in your application. Use clear and concise language to convey your points.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Select Appointments
✨Know Your Stuff
Make sure you brush up on your knowledge of tyres and vehicle maintenance. Be ready to discuss specific types of tyres, common maintenance issues, and how to handle them. This will show that you’re not just a good communicator but also technically savvy.
✨Practice Your Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. You might want to role-play scenarios where you have to explain technical details to customers or coordinate with suppliers. This will help you feel more confident during the actual interview.
✨Show Your Organisational Skills
Prepare examples from your past experience where you successfully managed multiple tasks under pressure. Highlight how you prioritised work and maintained accurate records. This will demonstrate your ability to stay organised in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to customer service or how they handle breakdowns. This shows your genuine interest in the role and helps you understand if the company is the right fit for you.
