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For Companies At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service in a busy restaurant.
- Company: Join a family-run hospitality business with a friendly atmosphere.
- Benefits: Competitive salary, staff discounts, and a supportive work environment.
- Why this job: Make a real impact on guest experiences and team development.
- Qualifications: Experience in front of house management and strong leadership skills.
- Other info: Enjoy a dynamic role with opportunities for growth and creativity.
The predicted salary is between 32000 - 37000 £ per year.
Overview
Front of House Manager – Busy Restaurant
Full-time Daytime Hours | Norfolk | £32,000 - £37,000
Select Recruitment is working with a well-established hospitality business to find an experienced and people-focused Front of House Manager to lead their busy restaurant. This hands-on role is perfect for someone who thrives in fast-paced hospitality and is passionate about exceptional customer service.
Responsibilities
- Lead, motivate and manage the front of house team to deliver excellent service consistently
- Uphold high standards in customer care, cleanliness, presentation and compliance
- Drive sales performance and support achievement of targets and KPIs
- Recruit, train, develop and coach team members with ongoing feedback and support
- Foster a positive, inclusive and professional team environment
- Work collaboratively with the Head Chef to ensure seamless service and strong front/back of house partnership
- Support operational planning including rotas, stock control and continuous improvement initiatives
- Handle customer feedback professionally, resolve issues and identify opportunities to enhance the guest experience
- Contribute ideas and initiatives for the continued growth and development of the restaurant
Essential Requirements
- Proven experience in a front of house management role
- Strong leadership and people management skills
- Food Hygiene Certificate
- Availability to work full-time on alternate weekends (likely every weekend during peak periods)
Benefits
- Salary: £32,000 - £37,000 depending on experience
- Family-run, friendly working environment
- Excellent staff benefits and discounts
How to Apply
To apply for this role, please contact Stew at Select Recruitment or apply with your CV.
Our client is committed to creating a diverse and inclusive team that brings skills, energy and enthusiasm to the workplace.
Front of House Manager in London employer: Select Appointments
Contact Detail:
Select Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front of House Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Get social! Follow restaurants and hospitality groups on social media. Engage with their posts and show your passion for exceptional customer service. This can help you get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets seen by the right people. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace Front of House Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to exceptional customer service and how you’ve made a difference in previous roles.
Highlight Your Leadership Skills: As a Front of House Manager, strong leadership is key. Make sure to include examples of how you've successfully led and motivated teams in the past. We want to see how you can inspire others to deliver top-notch service!
Tailor Your CV to the Role: Don’t just send out the same CV for every job. Take the time to tailor your CV to this specific role. Highlight relevant experience and skills that match the job description, especially around team management and operational planning.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Select Appointments
✨Know Your Stuff
Before the interview, make sure you’re familiar with the restaurant's menu, values, and any recent news. This shows your genuine interest and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you motivated staff or improved service standards, as this is crucial for a Front of House Manager.
✨Customer Service Focus
Be ready to discuss how you handle customer feedback and resolve issues. Share stories that demonstrate your commitment to exceptional service and how you’ve turned negative experiences into positive ones.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show you’re thinking about the role long-term. Inquire about team dynamics, training opportunities, or how they measure success in the front of house. This shows you’re serious about contributing to their success.
