Front of House & Facilities Porter
Location: Cambridge, UK
Contract Type: 18-Month Fixed Term (Full-Time)
Are you a reliable, customer-focused professional looking for a varied hands-on role in Cambridge? We are seeking a Front of House Porter to join our client's team on an 18-month fixed-term contract.
You will be the welcoming face of their building while keeping day-to-day front desk and security operations running smoothly.
Key Responsibilities
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Reception & Customer Service: Act as the first point of contact for staff, visitors, and contractors, providing a professional welcome and handling front desk queries.
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Mail & Parcel Logistics: Receive, sort, and distribute incoming post and courier deliveries across the premises.
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Building Security & Lock-up: Responsible for opening, securing, and locking up the building at designated times.
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Safety Monitoring: Monitor fire alarm panels, conduct routine visual safety checks, and assist with emergency response procedures.
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General Facilities Support: Maintain a clean, organised reception area and assist with light operational tasks around the site.
What We Are Looking For
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Previous experience in a portering, reception, security, or front-of-house customer service role.
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Strong communication skills with a customer-first mindset.
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High attention to detail regarding site safety and security protocols.
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Ability to work independently, manage your own shift responsibilities, and handle fire panel monitoring (training provided).
Why Apply?
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Stable 18-month full-time contract in a vibrant Cambridge location.
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Varied daily workflow combining customer engagement with operational duties.
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Competitive salary package and workplace benefits.
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